Join Outcast
At Outcast, we don’t just follow the future—we help shape it. We are a strategic communications agency trusted by high-growth startups and established technology brands to define categories, influence markets, and build reputations that last.
With expertise across earned, owned, and paid media, our teams in the US and UK deliver integrated strategies that cut through complexity and drive meaningful business impact. As part of Marker Collective and the Next15 Group, we combine entrepreneurial agility with global reach.
We’re looking for an Account Director to join our San Francisco team—a strategic operator and trusted advisor who can lead accounts with authority, inspire teams to do their best work, and deliver programs that move the needle.
About You
You are a confident communications leader who turns business priorities into clear, compelling narratives. Senior clients rely on you for perspective and counsel. You ask smart questions, challenge assumptions, and bring solutions grounded in experience.
You lead with clarity and accountability, balancing high-level strategy with strong execution. You build and develop high-performing teams, create structure, and foster an environment where people grow.
You are a strategic thinker with a big-picture view, business savvy, and a strong understanding of what drives client impact. You are an empathetic, reliable leader who builds strong client partnerships and navigates a fast-changing communications landscape with agility.
What You Do
Lead strategy and day-to-day oversight across multiple client accounts, ensuring alignment with business goals
Serve as a senior advisor to executive stakeholders, delivering proactive counsel
Develop and oversee integrated communications programs across media relations, executive visibility, thought leadership, and campaigns
Drive major announcements, product launches, funding news, and narrative development
Identify timely storytelling opportunities tied to industry trends and cultural moments
Maintain and strengthen relationships with top-tier media, analysts, and influencers
Oversee quality of all deliverables, ensuring work is strategic, polished, and on brief
Manage scopes of work, budgets, forecasting, staffing, and account profitability
Lead client strategy meetings and act as a central point of contact for account health
Guide teams in planning and execution with a big-picture perspective
Support crisis communications with clear strategy and recommendations
Develop high-level messaging and positioning; lead or support media training
Identify organic growth opportunities and contribute to new business efforts
Partner with cross-functional teams to deliver integrated programs
Mentor and develop team members through coaching and feedback
Support hiring, onboarding, and team development
Represent the agency at client meetings, industry events, and key moments
Who You Are
8–10+ years of experience in public relations, corporate communications, or integrated marketing
3–5+ years of experience managing and developing high-performing teams
Prior agency experience strongly preferred
Prior knowledge of or work experience within the technology sector strongly preferred, as this is our primary client base
Proven success advising senior leaders and managing complex, multi-workstream programs
Demonstrated ability to manage budgets, resourcing, and client profitability
Exceptional writer and editor with experience shaping executive messaging and positioning
Strong media acumen with an understanding of today’s evolving earned landscape
Confident communicator who can lead meetings, workshops, and strategic discussions
Comfortable operating in fast-paced, high-growth environments with multiple stakeholders
Champion the use of AI tools and emerging tech to enhance writing, research, and content production efficiency
Bachelor’s degree in Communications, Journalism, Marketing, or related field preferred
Why Outcast
A competitive compensation package, including:
Annual salary range of $125,000–$165,000 DOE
401k with match
Generous employer contributions toward insurance premiums
Paid mental health benefits
Unlimited vacation
11 paid holidays plus a paid end-of-year office closure
Paid short-term disability and extensive parental leave benefits
Cell phone reimbursement
Who We Are
Outcast is a strategic communications agency that helps startups and established brands shape the future through creative storytelling and data-driven strategies. With expertise across earned, owned, and paid media, we offer services like media relations, thought leadership, and content development. Our US and UK hubs enable global support, strengthened by our joint venture as Marker Collective and as part of the Next15 Group. We provide counsel that’s impactful, not just convenient, guiding clients through tough challenges as dedicated partners and truth-tellers. Our values—centered on inclusivity, innovation, and partnership—drive results for brands at every stage of growth.
Outcast is an equal opportunity employer. We are committed to building a workplace where inclusivity, creativity, and innovation thrive. We do not discriminate against any applicant or employee based on race, color, national origin, sex, gender identity, sexual orientation, age, disability, religion, veteran status, or any other characteristic protected by law.