Account Director, Theater

Client Services Account Director, Theater

AKA NYC is a global, award-winning, full-service advertising agency specializing in theater & live entertainment, arts & culture, attractions & destinations, and sports & leisure. We are content-forward and data-fueled with a proven record of delivering cross-platform campaigns that get results. We are proud to partner with some of the most iconic names in entertainment, culture, and live experiences. Our client roster includes Broadway’s biggest shows, world-renowned institutions and museums, vibrant attractions, and dynamic sports organizations. From the magic of live theatre to the energy of stadiums and the wonder of cultural landmarks, we craft campaigns that connect audiences with real experiences – providing real stories, real emotions and real connections.We are seeking an experienced Account Director to oversee key theatrical clients. Reporting to the SVPm Head of Theater, the Account Director is a full-time exempt position that is based in New York City. 

WHAT YOU’LL DO (IN BRIEF):

• Serve as the main point of contact for key clients, ensuring client satisfaction and retention across all projects for which you are responsible.
• Manage ongoing client projects, translating briefs into action, monitor progress throughout the agency, and ensure delivery of desired results.
• Deliver sound campaign strategy and planning across multiple accounts.
• Develop and maintain excellent working relationships between the Client Services team and other departments, to build consensus and support.
• Encourage the Client Services team to strive for accountability, to measure results and report to clients across all aspects of the integrated campaign.
• Drive the team to deliver outstanding client service by anticipating, recognizing, and meeting client needs and provide the best value for money in terms of cost/advice.
• Collaborate with other Account Directors to facilitate meetings and promote best practices.
• Manage project finances to meet budgetary goals and ensure overall profitability.
• Providing forecasts for the agency’s pipeline.
• Ensure weekly billing takes place on all accounts.
• Educate and lead the team to achieve the required overall margins of account budgets.
• Contribute to the agency’s commercial and business objectives.
• Help strengthen AKA’s reputation among clients and prospective partners by consistently demonstrating the agency’s strategic expertise, high-quality work, exceptional service, and overall value.

WHO WE’RE LOOKING FOR:You'll be a great fit for this role if you:

• Bring 7 - 10 years of professional experience in an Advertising or Marketing role, ideally servicing the entertainment industry.
• Knowledge and understanding of cross-platform advertising campaigns.
• A commitment to deliver strategic, innovative, and effective integrated campaigns for our clients.
• The ability to lead and inspire both clients and colleagues to deliver the best work.
• A collaborative approach to problem solving and trouble shooting.
• Excellent verbal and written communication skills with ability to present information clearly.
• Ability to cultivate and maintain strong client relationships and deliver against client needs.
• Proficiency in Microsoft Office, Adobe, and Social Networking platforms.

WHAT WE OFFER:The salary range for this position in New York, NY is $100,000 to $125,000 per year.The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and years of experience. A discretionary bonus may be provided as part of the total compensation package. AKA also offers a comprehensive benefits package designed to support your well-being, growth, and balance, including:

• Comprehensive healthcare & dental: 100% employer-paid for employees
• Generous PTO policy plus ½-day Summer Fridays to make the most of sunny days
• Hybrid work model – a balance of in-office collaboration (minimum three days per week) and flexibility
• Continuous growth & learning: Annual Training & Development fund to sharpen your skills
• Financial wellness perks: Student loan repayment or tuition assistance based on tenure
• Paid parental leave: Up to 12 weeks to support growing families
• Sabbatical opportunities: Recharge and return inspired with paid time off for long-term employees
• A pet-friendly office: because great ideas come with great company

A Note on Diversity and Inclusion 

At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. 

Sound like a good fit? We’d love to hear from you! Please apply through our website. No phone calls or walk-ins, please.

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