Account Director, VP

M+C Saatchi World Services is part of the M+C Saatchi Group, a global creative solutions company headquartered in the UK, with major hubs across Europe, the Americas, Asia Pacific, the Middle East, and Africa. Guided by the belief that cutting-edge communications and technologies can change the world, we help our clients solve some of the world’s most complex challenges — operating at the intersection of strategy, creativity, and impact to shape narratives, influence behaviour, and deliver meaningful real-world outcomes.

ABOUT THE ROLE:

As an Account Director, you'll be responsibleforoverseeingthedeliveryofcomplexcommunicationscampaignsfromstrategythroughexecution.You'llserveasatrustedadvisortoclients,manageanddevelopteammembers,andidentifyopportunitiestogrowbothclientrelationshipsandagencycapabilities.

Thesuccessfulcandidatewillcombinestrongcommunicationsexpertisewithcommercialacumen,strategicthinkingandexceptionalstakeholdermanagementskills.

What you'll do:

ClientLeadership&AccountManagement

• Buildandmaintaintrustedrelationshipswithseniorclientstakeholders.

• Leadthedeliveryofcommunicationsprogrammes,ensuringprojectsaredeliveredontime,withinbudgetandtothehigheststandard.

• Providestrategiccounseltoclientsoncommunications,stakeholderengagementandreputationmanagement.

• Identifyopportunitiestoexpandexistingworkstreamsanduncovernewgrowthopportunities.

• Actastheseniorday-to-dayclientleadacrossmultipleprojectsandaccounts.

• Leadclientpresentations,workshopsandstrategicdiscussionswithconfidenceandauthority.

• Ensureclientobjectivesareunderstoodandtranslatedintoimpactfulcommunicationssolutions.

Strategy&CampaignDevelopment

• PartnercloselywithStrategyDirectorstoshapestrategicandcreativedirection.

• Leadstrategicconversationsinternallyandwithclients,helpingsolvecomplexbusinessandcommunicationschallenges.

• Developinsightfulrecommendationsthatdrivemeaningfuloutcomesandmeasurableimpact.

• Supportcommunicationsplanningandcampaigndevelopmentacrossthefullcampaignlifecycle.

• Stayinformedongeopoliticaldevelopments,globalaffairsandindustrytrendsthatmayimpactclientsandprojects.

• Contributefreshthinking,innovationandnewapproachestoclientchallenges.

TeamLeadership&AgencyContribution

• Manageanddevelopteammembers,providingcoaching,mentorshipandsupport.

• Createopportunitiesforteamgrowthanddevelopmentthroughknowledgesharingandtraining.

• Supportrecruitment,internship,graduateandtalentdevelopmentinitiativesacrosstheagency.

• Ensureteamsareappropriatelyresourcedandsupportedtodeliverexceptionalwork.

• Fostercollaborationacrossstrategy,creativeandaccountteams.

• Contributetoapositive,high-performingagencyculture.

BusinessManagement&Growth

• Supportaccountforecasting,feemanagementandcommercialplanning.

• Preparefeeproposalsandsupportcommercialdiscussionswithclients.

• Leadorsupportagencypitchesandnewbusinessopportunities.

• Ensureaccountsoperateefficientlyandprofitablywhilemaintaininghighclientsatisfaction.

• Evaluatecampaigneffectivenessandbusinessoutcomes,ensuringimpactismeasuredandoptimised.

• Identifyopportunitiestoimproveagencyprocesses,waysofworkingandservicedelivery.

Whatyou'llbring:

• MustbeaUnitedStatesCitizen(requiredforgovernmentcontractwork).

• MustbeeligibleforandwillingtoobtainaU.S.GovernmentSecretorTopSecretSecurityClearanceuponemployment.

• Mustbewillingtoundergoafederalbackgroundinvestigation,includingreviewsofemployment,criminal,financialanddrug-usehistory.

• 7–12years'experienceincommunications,publicaffairs,strategiccommunications,marketingorarelatedfield.

• Atleast3years'experiencemanaginganddevelopingdirectreports.

• Exceptionalwrittenandverbalcommunicationskills.

• Strongpresentationandstorytellingcapabilities.

• Experiencemanagingcomplex,high-profileclientrelationships.

• Excellentstakeholdermanagementskills,includingengagementwithseniordecisionmakers.

• Strongcommercialawarenessandunderstandingofbusinessoperations.

• Strategicthinkerwithexcellentproblem-solvingabilities.

• Abilitytoworkindependentlywhilemanagingmultiplepriorities.

• ProficiencyacrossMicrosoftOffice,includingPowerPoint,Excel,WordandOutlook.

• Interestingeopolitics,publicaffairs,internationalaffairsandglobalissues.

• Willingnessandabilitytotravelinternationallywhenrequired.

Bonuspointsifyouhave:

• Experienceworkingwithgovernmentclients.

• AdegreeinPolitics,History,InternationalRelations,Communications,Marketingorarelateddiscipline.

• Arabicand/orFarsilanguageskills.

• ExperienceincorporatingAItoolsandworkflowsintocommunicationsprogrammes.

• Interestinemergingtechnologiesandinnovation.

• Experienceworkingonsocialimpact,behaviouralchangeorpublicsectorcommunicationscampaigns.

WHAT YOU GET

We offer a competitive salary ($135,000-$150,000) and a benefits package designed to support your health, family life, financial wellbeing, and growth.

Family & parental support

• 12 weeks’ full pay for Primary Carers and 6 weeks for Secondary Carers (after one year of service; return requirements apply for subsequent leave)

• Applies to birth, adoption, and surrogacy

• Up to 10 days’ paid fertility leave per year (5 per cycle)

• 2 days’ paid leave for new grandparents

• $2,500 annual interest-free parental loan

• $6,000 interest-free fertility treatment loan

Healthcare & wellbeing

• Three medical plans (HSA at $0 cost; EPO 75% employer funded; PPO 65% employer funded)

• $0 employee-cost dental and vision

• 10 days’ health leave per year (mental and physical)

• 24/7 mental health support through Self Space

• Wellhub subscription

Financial & practical support

• 401(k) match (3% after 3 months; 4% after 1 year)

• Pre-tax commuter benefits

• 10 days’ paid military leave

• Full pay for jury duty (state/city payments declined)

• Uber/taxi home after 9:30pm

Time off & flexibility

• 23 days’ PTO (with 3 discretionary carryover days; CA/CO policies follow state mandate)

• 10 federal holidays, plus the day after Thanksgiving

• Option to swap 2 federal holidays (excluding Thanksgiving and the day after)

• Office closed between Christmas and New Year

• 10 days’ special emergency leave (including bereavement)

• 10 days’ volunteering leave (5 paid, 5 unpaid)

• Half-day for blood donation

• Work from anywhere for up to 2 weeks per year (subject to approval)

Culture & development

• $300 annual cultural stimulation allowance (accrued monthly; available after 90 days)

• Weekly Thursday happy hour

• Mentorship and Buddy programmes

ABOUT M+C SAATCHI WORLD SERVICES

M+C Saatchi World Services is a specialist division of M+C Saatchi Group, the world’s largest independent communications network. Our specialists work in office hubs across six continents, grounding our global expertise in local nuance.

We offer award-winning commercial communications capabilities, which are utilized by global organizations to address the world’s most complex problems across defence, development, diplomacy, homeland and national security, law and order, health, education, and the environment.

We work with clients that want to help the hardest-to-reach, hardest-to-influence audiences. This includes a range of Western Government departments, such as DOS and USAID; partner governments, including the U.K. and Australia; and prominent IGOs/NGOs such as the U.N.

We are a comms agency that works on behaviour change projects typically focused on issues related to Security, Defence and Stabilization. Whether it’s producing critically acclaimed feature films in Africa, to TV shows in the Middle East, to pop music videos in Asia, we have a record of leveraging creativity to access communities anywhere in the world.

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