Job Description Summary
The Corporate Account Executive position focuses on new business growth and retaining current business from accounts with multiple shipping locations and, typically, one corporate location.
Critical Job Functions:
• Develops new business through a variety of prospecting and development techniques, keeping profitability intact with growth. Develops new business through a variety of prospecting and development techniques, keeping profitability intact with growth.
• Builds and maintains relationships with customer through regular professional communication & contact, making multiple contacts with the account's hierarchy. Builds and maintains relationships with customer through regular professional communication & contact, making multiple contacts with the account's hierarchy.
• Collaborates with Operations to understand current customer's needs and resolve any issues or concerns. Collaborates with Operations to understand current customer's needs and resolve any issues or concerns.
• Develops account pricing requirements and submits for corporate approval. Develops account pricing requirements and submits for corporate approval.
• Completes weekly sales reports and account profiles as needed. Completes weekly sales reports and account profiles as needed.
• Responds to customer inquiries and concerns in a timely and ethical manner. Responds to customer inquiries and concerns in a timely and ethical manner.
• Demonstrates excellent knowledge of RRTS services in all customer and prospect interactions. Demonstrates excellent knowledge of RRTS services in all customer and prospect interactions.
• Assists with collections. Assists with collections.
• Participates in proactive team efforts to achieve departmental and company goals. Participates in proactive team efforts to achieve departmental and company goals.
• Provides leadership to other employees through example and sharing of knowledge/skill. Provides leadership to other employees through example and sharing of knowledge/skill.
• Follows up on potential leads and new opportunities for growth opportunities. Follows up on potential leads and new opportunities for growth opportunities.
Job Requirements:
• Bachelor's degree (BA/BS) from a four-year college or university; or five years or more of sales experience or equivalent combination of education and experience in the transportation industry. Bachelor's degree (BA/BS) from a four-year college or university; or five years or more of sales experience or equivalent combination of education and experience in the transportation industry.
• Very proficient with written and verbal communication. Very proficient with written and verbal communication.
• Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents. Ability to read, analyze and interpret pricing agreements, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers and members of the business community. Ability to respond to common inquiries or complaints from customers and members of the business community.
• Ability to effectively present information to customers, prospects, top management, and public groups. Ability to effectively present information to customers, prospects, top management, and public groups.
• Communicates internally with all service center departments and corporate office and externally with customers, 3rd parties, agents, consignees, and prospects. Communicates internally with all service center departments and corporate office and externally with customers, 3rd parties, agents, consignees, and prospects.
• Excellent sales and negotiating skills. Excellent sales and negotiating skills.
• Preferred knowledge of hazmat regulations. Preferred knowledge of hazmat regulations.
• Basic PC skills including Outlook, Word, Excel, PowerPoint, and Power BI. Basic PC skills including Outlook, Word, Excel, PowerPoint, and Power BI.
• Ability to manage time and work efficiently. Ability to manage time and work efficiently.
• Must possess a current valid driver's license. Must possess a current valid driver's license.
• Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. - the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position. Involves a high degree of responsibility for working with, safeguarding, and controlling highly restricted information, knowledge or important confidences and criterion related to research and development of customer data, future plans, policies, business prospects, finances, etc. - the release of which could have a detrimental effect and impact on the company's affairs or undermine its competitive position.
• Must be self-motivated and can maintain confidentiality. Must be self-motivated and can maintain confidentiality.
• Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised. Must be friendly, punctual, organized, have a positive attitude and be able to work unsupervised.
• Contacts within accounts based in the assigned territory. Contacts within accounts based in the assigned territory.
• Know the client base through working experience (track record). Know the client base through working experience (track record).
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions in written, oral, diagram or schedule form. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.
• Ability to prioritize and organize tasks. Ability to prioritize and organize tasks.
• Ability to handle multiple tasks and projects simultaneously. Ability to handle multiple tasks and projects simultaneously.
Physical Demands and Work Environment: The physical demands and work environment described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions when requested.
• Physical Demands: Daily outside travel to make sales calls in any weather. Light physical activity performing non-strenuous daily activities of an administrative nature. Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person. Physical Demands:
• Daily outside travel to make sales calls in any weather. Daily outside travel to make sales calls in any weather.
• Light physical activity performing non-strenuous daily activities of an administrative nature. Light physical activity performing non-strenuous daily activities of an administrative nature.
• Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person. Outside salespeople are regularly required to sit, stand, travel to and from a customer's place of business, tour the place of business, work on a personal computer, reach and handle items, work with the fingers, see clearly at 20 feet or more, have depth perception, peripheral vision, adjust focus and talk and hear others in conversations via the phone or in person.
• Work Environment: The service center is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation. Outside travel in all weather is required Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather) and outdoor weather conditions when touring prospect or client plants. There may be slippery conditions or other hazardous footing on the service center dock or when making outside sales calls. Overnight travel (up to 50%) by land and/or air required. Work Environment:
• The service center is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation. The service center is a well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level is moderate based on general conversation tones, ringing phones and laser printer operation.
• Outside travel in all weather is required Outside travel in all weather is required
• Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather) and outdoor weather conditions when touring prospect or client plants. Can be subject to occasional wet or humid conditions (non-weather), fumes or airborne particles, extreme cold (non-weather) and outdoor weather conditions when touring prospect or client plants.
• There may be slippery conditions or other hazardous footing on the service center dock or when making outside sales calls. There may be slippery conditions or other hazardous footing on the service center dock or when making outside sales calls.
• Overnight travel (up to 50%) by land and/or air required. Overnight travel (up to 50%) by land and/or air required.
Compensation:
• The compensation for this role is $110,000 to $130,000 per year. The compensation for this role is $110,000 to $130,000 per year.
Location:
• Remote - Cleveland, OH Remote - Cleveland, OH
Benefits:
• PTO PTO
• Paid Holidays Paid Holidays
• Medical Insurance Medical Insurance
• Dental Insurance Dental Insurance
• Vision Insurance Vision Insurance
• Life Insurance Life Insurance
• 401k 401k
• Sales Incentive Plan Compensation Sales Incentive Plan Compensation
The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive. The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.
Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career!
We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you!
#LI-RemoteCleveland, OH
Additional Requirements:
Summary:
When it comes to finding a highly successful career path with a national industry leader, Roadrunner Transportation Systems is in it for the long haul! Our people-focused philosophy supports service excellence and fuels innovation – for our associates and clients alike. Serving more than 35,000 customers across North America with top-of-the-line transportation services made available through a network of skilled, enthusiastic professionals with a passion for getting the job done right, on time, every time. As our company continues to grow, so does our need for top talent as we expand our professional family nationwide. As a leading provider of supply chain and logistics solutions for customers with truckload transportation service needs from coast to coast, Roadrunner Transportation Systems operates a tremendous corporate network. Our scalable solutions allow us to serve a wide variety of customers in numerous markets and industries nationwide. An equal opportunity employer that supports a diverse, drug-free workplace environment, Roadrunner Transportation Systems is a company that treats its associates with the utmost respect and integrity. We are pleased to offer competitive compensation, on-the-job education and training, and numerous opportunities for advancement.