Please Note: This is an in-office hybrid role that will sit in our New Orleans/Metairie Lockton office
Description:
Maintains and enhances Lockton's relationships with existing Clients by executing proactive, creative, and on-going contact initiatives
Proactively understands the requirements and needs of a Client account
Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations
Consults with Clients to review investment options, bender services, fees, strategies and goals
Consults regularly with Clients to review large claims, abnormal utilization results, and monthly claims experience
Reviews and issues profitability assists on all "fee-at-risk" proposals
Assists in the establishment and attainment of revenue goals for existing and new business
Provides input in the development and implementation of policies and procedures, as well and operating and strategic plans within area of specialty
Develops and maintains dependable working relationships with carriers, broker servicing networks, and other providers
Oversees issue-resolution between Client and the Vendor
Coordinates market selection for new and renewal business on designated accounts
Initiates and duplicates new business report activities
Generates new business opportunities through cross-selling
Negotiates program terms and costs
May help coordinate the day-to-day administrative activities among those servicing the Client's account including the coordination of all support services such as claims and loss control
Provides information, concepts, techniques, and programs to department Associates to improve and enhance working knowledge
Mentors and trains junior-level staff
Researches and understands industry trends, product development government regulations
Performs other responsibilities and duties as needed
#LI-LL1
Numbers & Facts
Location
New Orleans, LA
Skills
Bid Analysisunmatched
Brokerageunmatched
Consultingunmatched
Cross-Sellingunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Employee Benefitsunmatched
Government Regulationsunmatched
Industry/Trade Analysisunmatched
Meet Sales Quotaunmatched
Mentoringunmatched
Needs Assessmentunmatched
Negotiation Skillsunmatched
Policy Developmentunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Procedure Implementationunmatched
Product Developmentunmatched
Profit & Lossunmatched
Programming Methodologiesunmatched
Proposal Writingunmatched
Request for Proposals (RFP)unmatched
Riskunmatched
Sales Managementunmatched
Strategic Planningunmatched
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