ACCOUNT EXECUTIVE INSIDE SALES

Specific Responsibilities:

• Generate revenue from company products and services to meet or exceed individual and department goals.
• Sell and service assigned accounts while developing new business opportunities.
• Prospect for new business through outbound calls, email, social media, referrals, and other sales activities.
• Generate revenue through print advertising, digital advertising, preprints, special sections, promotions, and other company products.
• Assist outside Account Executives and other team members in servicing customers.
• Prepare customer proposals, presentations, and advertising recommendations.
• Review and approve customer proofs while ensuring compliance with established deadlines.
• Maintain accurate customer account information and activity records within company systems.
• Complete required CRM entries and sales activity reporting.
• Ensure advertising is published in accordance with company policies, contracts, rates, and applicable regulations.
• Follow established credit and collection policies.
• Assist with the development and coordination of special sections, promotions, and other revenue-generating initiatives.
• Serve as the primary receptionist for the GILSN and WP&MS offices, including answering and directing calls, greeting visitors, distributing mail and deliveries, and providing general administrative support.
• Maintain a high level of internal and external customer service.
• Participate in the Great Game of Business and support company initiatives.
• Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.
• Perform all other duties as assigned.

Qualifications:

• High school diploma or equivalent required.
• Two years of business, sales, customer service, or related experience preferred.
• Strong verbal, written, and interpersonal communication skills.
• Excellent customer service and relationship-building abilities.
• Strong organizational, time management, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and other business software applications.
• Ability to maintain confidentiality and exercise sound judgment.
• Self-motivated with the ability to work independently and as part of a team.
• Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.
• Demonstrated alignment with company core values and ESOP culture.

Physical Requirements:

• Prolonged periods of sitting, standing, and working at a computer.
• Frequent use of standard office equipment, including computers, telephones, printers, and copiers.
• Ability to communicate effectively in person, by telephone, and electronically.
• Ability to occasionally move, lift, or carry materials weighing up to 25 pounds.
• Occasional travel between company locations as needed.