Account Executive, K12 Tutoring

Job Description

K12 Tutoring is an exciting new startup within Stride's portfolio of companies, focused on building and scaling an innovative educational marketplace that connects tutors and students, both through working directly with students and families as well as through schools and districts. Our aim is to enable students to achieve their educational goals through receiving high-quality, personalized online tutoring from expert, certified teachers. Over time we plan to expand this marketplace further to serve a broader set of educational needs for a wider range of customers.

The Account Executive acquires and services new and existing school/district clients within an assigned territory. Reporting to the Business Development Lead for Stride Tutoring, this position works with school administrators to assess their needs and find ways to partner with them on solutions that will help them better serve their students based on an expert knowledge of the tutoring platform and services that K12 Tutoring offers. The Account Executive is a seasoned professional with the ability to effectively deliver results and possesses a compelling track record of success.

Essential Functions: ​Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

· Acquire new clients through prospecting to identify and qualify new potential customers

· Develop leads through cold calling and referral channels to generate appointments and establish relationships

· Work with customers to understand their overall objectives and requirements; prepare a plan for each customer to identify how short- and long-term needs may be met

· Develop and implement strategies to maintain and/or expand sales within an assigned territory; close sales of prospective customers to meet sales goals

· Maintain new and existing account relationships through regular customer contact; advise of new products and service offerings, and obtain feedback on products

· Serve as a point of escalation for issues or activities that the customer encounters during product utilization; maintain ownership of issues with professionalism and control

· Work across departments when needed to coordinate sales efforts with various key stakeholders

· Maintain complete and accurate client data in the appropriate systems on a timely basis to help ensure a clean knowledge transfer and hand-off of closed sales to Sales Operations and Customer Success

· Effectively communicate with key accounts and corporate staff providing reports on the budget and sales activity, forecasting the demand for product(s) and services; and providing feedback to marketing and product engineering teams for future products

· Familiarize oneself with and become adept at using the tools necessary to accurately track opportunities and forecast demand

· Contribute to the formal review process of all business activities in the assigned territories on at least a quarterly basis

· Identify and participate in trade shows by representing the business and sharing information on our products; prepare and conduct technical/product presentations and demonstrations

· Serve as a resource for and mentor to junior sales professionals

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

· Bachelor's Degree AND

· Five (5) years related professional work experience OR

· Equivalent combination of education and experience

· Located on the West Coast (CA preferred)

Certificates and Licenses: None required.

OTHER REQUIRED QUALIFICATIONS:

· Experience working in K-12 school districts and/or school administration

· Passion for education

· Knowledge of the K-12 education industry

· Experience with education technology and online learning solutions

· Team-oriented with an ability to work effectively across the organization to solve complex issues

· Ability to work autonomously and to demonstrate strong time management and organizational skills

· Ability to effectively manage competing priorities in a results-oriented atmosphere while demonstrating resilience

· Excellent presentation skills

· Ability to respond appropriately to feedback, mentoring and coaching

· Microsoft Office (Outlook, Word, Excel, PowerPoint); Web proficiency

· Ability to travel up to 75% of the time

· Ability to clear required background check

DESIRED QUALIFICATIONS:

· Sales experience

· Evidence of ability to consistently meet sales goals and quotas

· Previous experience using a Customer Relationships Management application (such