The go-to retail agency for beauty brands.Headkount minimizes the risk and time needed for beauty brands to get into brick-and-mortar with our all-in-one solution that provides experienced Beauty Education Teams who go in-store to increase brand awareness and drive top line sales.
The Account Executive, New York City, is responsible for leading and managing daily operations of the field to achieve business goals. As the Account Executive, duties include overseeing the Beauty Educator, and Retail Account Coordinator team, setting performance objectives, evaluating and optimizing performance, preparing and delivering performance evaluations and documentation, actively recruiting and interviewing, and ensuring regulatory and company values are upheld.
To be successful as an Account Executive, you must have passion for people, be a creative thinker and a dynamic leader. You must must be able to recruit, lead, and manage teams, ensure operations run smoothly, and achieve revenue targets. A top-notch Account Executive should be able to perform efficiently in a high-pressure environment and demonstrate excellent problem solving and decision-making skills.
Key Responsibilities
Educate, develop, support, mentor, and retain a dynamic sales team of Beauty Educators and Retail Account Coordinators.
Manage the development Beauty Educators and Retail Account Coordinators.
Weekly touchbases with direct reports.
Complete documentation for employees such as reviews, corrective actions, and performance improvement plans.
Identify training needs and conduct in-store trainings with BEs/RACs based on the needs of the employee’s development. Observe and provide collaborative & hands on feedback to teams on service and selling skills.
Approve & manage attendance & time off requests in assigned markets.
Partner with Regional manager for escalated client and employee issues in a timely matter.
Partner with Human Resources in active recruiting and facilitating interviews.
Ensure excellence in Headkount retailer relationships.
Provide in-field retailer support based on the needs of the business.
Ensure retailer policy and procedures are upheld to quality standards.
Drive sales, events, and execute strategies and initiatives within each retailer to ensure the achievement of sales plans.
Skills, Knowledge and Expertise
Must be located in the New York City, NY market
Minimum of 2 years managing Beauty Field Sales employees
Excellent communication skills, both verbal and written
Solid time management and prioritization skills
Excellent coaching, mentoring, and teaching skills
Excellent leadership and decision-making skills
Ability to multitask and work efficiently under pressure
Strong analytical and problem-solving skills
Professional conduct in-store
Technology skills
Passion for people in providing the ultimate customer service
Passion for people in elevating their product knowledge
Passion for product and the retail community
Benefits
Competitive salary
Join a diverse community of beauty professionals
Company-sponsored medical benefits & ancillary benefits
On-going professional coaching & education
Paid Time Off
Numbers & Facts
Location
New York City, NY
Salary
$85,000–$90,000 Per Year
Skills
Analysis Skillsunmatched
Brand Marketing (Branding)unmatched
Coachingunmatched
Communication Skillsunmatched
Corrective Actionunmatched
Customer Escalationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Establish Prioritiesunmatched
Field Salesunmatched
Human Resourcesunmatched
Leadershipunmatched
Meet Sales Quotaunmatched
Mentoringunmatched
Multitaskingunmatched
Needs Assessmentunmatched
On Site Supportunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Reviewsunmatched
Performance Tuning/Optimizationunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Quality Metricsunmatched
Regulationsunmatched
Retailunmatched
Revenue Growthunmatched
Risk Managementunmatched
Salesunmatched
Sales Managementunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Training/Teachingunmatched
Workplace Issuesunmatched
Writing Skillsunmatched
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