Account Executive (SMB) - Field Sales

About the Role

Franki is looking for an Account Executive (Field Sales) to help grow our restaurant network through in-person relationship building and local market expertise. This is a highly active, field-based role for someone who loves being out in the market, meeting business owners, and building relationships face-to-face.

You'll own a territory and work directly with restaurant owners and operators to help them attract more customers, generate content, and grow their business with Franki. The ideal candidate is entrepreneurial, competitive, and energized by being in the field rather than behind a desk.

If you enjoy building relationships, closing deals, and becoming the go-to person in your market, we'd love to hear from you.

What you'll do:

• Prospect and build pipeline through in-person outreach, scheduled meetings, referrals, and local networking.
• Develop relationships with restaurant owners and operators across your territory.
• Conduct consultative demos and presentations that showcase how Franki helps restaurants acquire customers and drive growth.
• Own the entire sales cycle from prospecting through close.
• Identify high-potential restaurant partners and build density within key neighborhoods and dining districts.
• Maintain a healthy pipeline and accurately track activity and opportunities within Salesforce.
• Consistently follow up with prospects and move deals through the funnel.
• Partner with Sales Leadership on deal strategy and performance improvement.
• Provide customer feedback and market insights to Product and Marketing teams.
• Become an expert in Franki's platform and value proposition for the hospitality industry.

You're a good fit if you have...

• 1+ years of quota-carrying sales experience, preferably in a field sales environment.
• A track record of meeting or exceeding sales goals.
• Strong interpersonal and relationship-building skills.
• Experience managing a territory and working independently.
• Excellent communication and presentation skills.
• A self-starter mentality with a high level of energy and accountability.
• The ability to thrive in a fast-paced startup environment.
• Willingness to spend the majority of your time meeting customers face-to-face.

Bonus points if you have...

• Experience selling to restaurants, hospitality businesses, or local merchants.
• Existing relationships within the restaurant community.
• Experience with territory-based or outside sales roles.
• Experience working in startup environments.
• Familiarity with Salesforce or other CRM platforms.
• Experience selling marketing, advertising, SaaS, or technology solutions.

Compensation

• Base Salary: $70,000 - $80,000
• On-Target Earnings (OTE): $120,000 - $130,000
• Uncapped commission plan

Perks & Benefits

• Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings.
• PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year.
• Medical, dental & vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees.
• 401(k)
• Equipment: Computer & technology equipment applicable to your role.
• Monthly Stipend: $80 (Tax-free) to cover home office expenses