Business Administration, Calendar Management, Candidate Pipeline, Case Management, Conferences, Contract Approval, Contract Negotiation, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Data Analysis, Diversity, Documentation, Driver's License, Establish Priorities, Hubs, Leadership, Negotiation Skills, Onboarding, Patient Care, Performance Management, Performance Tuning/Optimization, Pharmacy, Product Strategy, Professional Services, Sales Management, Sales Pipeline, Sales Prospecting, Strategic Planning, Territory Development, Time Management, Training/Teaching, Trend Analysis
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
We are proactively connecting with talented Account Executives in Upstate New York for future opportunities within our organization. This posting is part of an ongoing talent pipeline initiative and is not tied to a specific, active job opening. Applications will be considered for future opportunities as business needs evolve.
Position Purpose: Represent the company to all prospective and existing clients. Monitor client satisfaction and recommend changes to enhance satisfaction.
- Drive specialty pharmacy growth by building strong provider relationships, managing referral pipelines, and ensuring timely patient access to therapies. Collaborate cross-functionally with clinical, access, and manufacturer partners while delivering education, training, and market insights. Leverage data analysis, CRM tools, and territory development strategies to optimize performance and expand market presence.
- Serve as the contact for client issues and inquiries and collaborate with various departments on resolutions ensuring clients needs are met
- Develop and maintain relationships with various levels of clients utilizing current network for additional accounts
- Monitor client satisfaction and recommend appropriate strategies, tactics, and operational initiatives to continuously enhance client satisfaction
- Negotiate account renewals, contract negotiations and intake referral processes
- Attend patient care conferences and professional in-services to ensure continuance of new products and strategies
- Maximize territory performance by prioritizing key accounts, managing referral flow, and executing daily schedules through CRM planning.
- Strengthen provider relationships via in-person and virtual engagement, delivering education on specialty therapies and resolving access barriers.
- Ensure patient access by coordinating with hubs, case managers, and payers to expedite prior authorizations, documentation, and onboarding
- Collaborate cross-functionally with pharmacists, access teams, and manufacturer partners to align strategies and deliver cohesive support.
- Deliver education and training for provider offices, staff, and stakeholders, while staying current on therapeutic and payer landscape updates.
- Leverage data and reporting to track referral trends, identify territory gaps, and provide actionable insights to leadership.
- Drive growth initiatives by targeting new prescribers, infusion centers, and community opportunities that expand specialty footprint.
- Performs other duties as assigned.
- Complies with all policies and standards.
Education/Experience: Bachelor's degree in Business Administration, related field or equivalent experience. Prior sales experience. Knowledge of third party reimbursement, clinical patient support experience in physician's office, hospital or pharmacy setting preferred.
License/Certification: Current state's driver license.
This posting is part of an ongoing talent pipeline initiative and is not tied to a specific open position. As such, a defined pay range is not listed. Compensation will be determined if talent is considered for a specific role and will be based on factors such as experience, skills, qualifications, and internal equity. The applicable pay range will be shared at that time.
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act