PLEASE NOTE THIS IS A VIRTUAL POSITION. Our team works remotely all over the world and there is no relocation necessary. If hired you'll be working with a global team. Were currently recruiting for a team member who can work West Coast PST time zone hours. You can live and work from anywhere you want (as many of our team members do!), but this schedule most allows for success in the role with our global team. If that sounds exciting to you then please continue reading :)At NPE we serve the largest community of fitness professionals and business owners in the industry. We believe that physical health is a vital part of creating strong communities and the entrepreneurs and fitness professionals who devote their lives to helping others achieve outcomes in this area are special people. They deserve to think BIGGER because they have the support of a company and a community like NPE's. Since 2006, we've helped 53,000+ fitness entrepreneurs in over 96 countries transform their businesses, lives, and communities... and we're just getting started. Join us as we scale and continue to accelerate the success rate of fitness professionals and studio/gym owners around the world!This Is How We Do ItNot everyone is a fit for the NPE family. We approach the work as a team in a way that allows us to collectively be greater than the sum of our parts. It's not the right way, IT'S OUR WAY! We take time to ensure all new hires are not only skilled and ready to perform in their roles, but align with our values and culture so we all enjoy working together and have fun along the way!NOTE: Please take time to review and read more about ourvalues, mission, and story here.Leadership and Business Coaching is at the CenterTo continue our pursuit of mission to accelerate growth for fitness businesses around the world, the NPE Account Manager plays a vital role in helping business owners/operators (and their teams) break out of their default trendline. A default trend that is keeping them from building the life they want... doing the thing they love most. The ability to effectively challenge a clients (or prospective clients) thinking, help them see the bigger problems they are facing and show them the clear and proven path forward to their goal is absolute requirement for this role.NOTE: we believe in building cross-functional teams. While this role is account management focused (group coaching call delivery, office hours, community group management, renewal, and ascension program sales) this role will also have the opportunity for new program sales... What does success look like for this role?Client Health On Track 85%Capture Reviews/Success Stories 2/weekRevenue $ (renewal sales, ascension sales, new unit sales)Renewals Closing 95%+Pipeline Management 100%What skills are required to win?Supporting, engaging, and challenging clients throughout their journey.Clean and concise delivery of information that builds understanding and motivates action.Effective at leading conversations, overcoming challenges.Great with technology (Infusionsoft, Zoom, SMS, etc)Strong Leadership skills, particularly leading with empathy and holding others accountableWho are we looking for?A driven achiever who rejects complacency and stagnation and who loves to exceed goalsCommitted to excellence in all areas of admin, follow-up, record keeping, etc.Passionate for professional development/growth/learning (value time with leaders and mentors who support your development)Desire for authentically connecting and serving our clients and community (at every level - personally, professionally, to be the light they need in their world)LOVE of leadership and leading effective growth conversations with our clients (challenging/supporting) to liberate them into making and honoring commitments to become the best version of themselves they can be.Curiosity around finding opportunities, ways to win, new strategies to engage, connect, and serveGreat at written, verbal, and other forms of communication (representing the NPE core values and brand)Passion around health, fitness, nutrition, and living the lifestyle that our clients/industry representWhat will I be doing?Leading powerful group coaching calls to engage the clientsEngaging a high level of communication and support with clients through email, SMS, and Slack (our community group)Leading and challenging clients to see the bigger problems they are facing and show them the clear and proven path forward to their goalTaking strong notes, following processes and policies, and having clear and proactive communication with the team and clients.Things you've done in the past3-5 years experience in the Fitness IndustryEffective at leading conversations (including the challenging ones!)Confident speaker/presenterActively engaged in personal growth and developmentDelivering education and coaching personal and professional developmentGreat with technology (Keap, Zoom, SMS, etc)Nice to have: 2 years of sales experience of professional high-ticket servicesThis position is for you if…You love inspiring, leading, growing, challenging others to achieve goalsYou love going out in the world, solving problems, creating holistic solutionsYou lead yourself powerfully and youre excited to engage in the challenging conversations/holding the mirror up for yourself and othersYou can let things go at the end of each workday and begin again fresh the next dayYou can quickly learn and adopt new technology/mediaYou love communicating/engagingYou love the NPE values, purpose, missionYou're in for a 5 year plus journey to change the world of small business success in the fitness industryYou love speaking/working with fitness professionals and business owners all over the worldWhy should I be interested in this role?You're passionate about transformational growth for yourself and others- The industry we serve makes a powerful transformation difference in the lives of thousands of clients from all over the world every day. Our clients/prospective clients face tremendous obstacles/challenges/fears and more; they must find their way through to succeed. The work we do to inspire, lead, challenge, support has a LIFE-CHANGING impact. We support and challenge our clients to overcome challenges, grow their business, and create the life they want for themselves and their families.You're driven and inspired to become the best version of yourself you can beYou love unlimited freedom and flexibility in location and 'laptop' lifestyleYou love learning, teaching, and engaging people from all walks of life, all over the worldYou'll be getting paid for the love of leading fitness business owners to grow to the next levelWhy this job is so important...Leading our clients to achieve outcomes for their business is our measure of success. The success and graduation rate of our client base is critical to building the foundation that allows scaled success of NPE through 2030