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Account Manager

VIP Staffing

Addison, Texas

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JOB DETAILS
SALARY
$24–$33
SKILLS
Adobe Illustrator, Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Desktop PC, Detail Oriented, ERP (Enterprise Resource Planning), Follow Through, Intuit Quickbooks, Logistics, Logistics Management, Manufacturing, Multitasking, Negotiation Skills, Order Management, Order/Customer Fulfillment, Organizational Skills, Pricing, Problem Solving Skills, Product Design, Production Control, Promotional Products, Purchase Orders, Record Keeping, Sales, Sales Management, Shipping/Receiving, Supplier Relationship Management (SRM), Supply Chain, Time Management, Vendor/Supplier Evaluation, Vendor/Supplier Relations, Vendor/Supplier Sourcing
LOCATION
Addison, Texas
POSTED
3 days ago
Account Manager
Alternate/Related Job Titles: Client Account Manager, Customer Success Manager, Sales Account Coordinator, Vendor Relations Manager
Location: Addison

Contract Details:
  • Employment Type: Temp-to-Perm.
  • Work Schedule: Monday–Friday, 8:30 AM – 5:30 PM.
  • Compensation: $50,000–$70,000 annually (based on experience).
  • Potential for permanent conversion based on performance.
Job Summary:
We are seeking a detail-oriented Account Manager to manage an existing book of business and serve as the primary liaison between clients and suppliers. This role requires strong communication, organization, and problem-solving skills to ensure seamless execution of client orders from concept through delivery. The ideal candidate is adaptable, eager to learn, and focused on long-term growth.

Key Responsibilities:
  • Manage and grow relationships within an assigned book of business.
  • Communicate with clients and vendors primarily via email, with some phone interaction.
  • Interpret client artwork or product descriptions to determine specifications (size, materials, etc.)
  • Use Adobe Illustrator to review and prepare client-ready visuals and specifications.
  • Create detailed product spec sheets for supplier quoting and production.
  • Source samples from offshore suppliers and evaluate returned pricing.
  • Analyze vendor pricing to ensure cost-effective solutions for clients.
  • Process approvals and generate purchase orders (POs), converting them into sales orders.
  • Coordinate order fulfillment and shipment to suppliers.
  • Track orders through production, shipping, and final delivery.
  • Manage logistics issues, including delays with customs or carriers (e.g., FedEx).
  • Maintain accurate records and transactions using QuickBooks Desktop Enterprise.
  • Ensure timely follow-up and clear communication with all stakeholders.
Required Experience:
  • 2+ years of experience in account management, customer service, or order management.
  • Experience managing client relationships and handling end-to-end order processes.
  • Experience working with vendors or suppliers, preferably offshore.
Nice-to-Have Experience:
  • Experience in promotional products, manufacturing, or supply chain environments.
  • Experience handling logistics, shipping coordination, or customs-related issues.
  • Experience working with design files or product specifications.
Required Skills (Top 3):
  • Proficiency in QuickBooks Desktop Enterprise.
  • Strong communication and follow-up skills (email and phone-based client/vendor interaction).
  • Proficiency in Adobe Illustrator.
Preferred Skills:
  • Order processing and purchase order (PO) management.
  • Vendor sourcing and price negotiation.
  • Logistics coordination (shipping, customs, carrier tracking).
  • Spec sheet creation and product configuration.
  • Attention to detail and organizational skills.
  • Adaptability and willingness to learn new systems and processes.
  • Basic understanding of supply chain workflows.
  • Software proficiency across business tools (ERP/CRM systems).
Additional Skills from Original Description:
  • Growth mindset and interest in developing new skills.
  • Ability to manage multiple tasks and priorities efficiently.
Benefits (Upon Permanent Conversion):
  • 100% employer-paid health insurance coverage.
  • 401(k) retirement plan.
  • Dental insurance (employee-paid).
  • Benefits eligibility begins the 1st of the month following 60 days of employment.

About the Company

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VIP Staffing

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