Account Manager Assistant

Weichert Insurance Agency is hiring an Account Manager Assistant. This is a Remote position. The Account Manager Assistant is responsible for assisting the Account Managers by processing changes, renewals, and correspondence. The position also provides additional support to the department as instructed.

Essential Duties and Responsibilities

• Processes paperwork assigned by the Team Leader or Account Managers.
• Processes change endorsements from Agency carriers.
• Processes confirmed cancellations.
• Handles incoming and outgoing phone calls pertaining to mortgage changes and refinances.
• Informs Account Managers when problems arise with their accounts.
• Maintains working knowledge of all Agency change procedures.
• Responsible for company interactive interface and download.
• Assists Account Managers with other support functions as directed.
• Assumes special projects as assigned.
• Covers the switchboards as assigned.
• Performs other duties as assigned.

Minimum Qualifications

Education, Certification, and License Requirements

• High school diploma or GED
• Associate’s or Bachelor’s degree preferred

Experience

• Zero (0) to two (2) years of related insurance experience preferred

Knowledge, Skills, and Abilities

• Ability to apply basic insurance knowledge to meet customer’s needs
• Proficiency in Microsoft Office suite of products
• Good oral and written communications skills
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions
• Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.)

The estimated hourly rate for this position is up to $22.00. The rate of pay is dependent upon several factors including the candidate's relevant skills, education, work experience, job location/geographic region, and/or certifications.

Weichert offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, Paid Time Off (PTO), Flexible Spending Accounts (FSA), and much more.

Weichert is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals.  We do not discriminate on the basis of disability, veteran status, or any other characteristic protected by applicable federal, state or local law.