Position Title: Account Manager (Consumer) Base Salary: $28,080 to $43,750 annually DOE Commission: Target commission of $30,000 annually Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs. At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We\u2019re delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. And as our state-of-the-art fiber network expands in WA, OR, ID and MT, so does our need for team members who can help us grow and realize our goals. We may be building internet, but we are reaching real people. We strive to build relationships and provide customers and communities with refreshingly great experiences. We emphasize our values in all our interactions: Genuinely Caring: Our customers and colleagues are people, and quite possibly our neighbors. We put ourselves in their shoes and give them our full attention. Empowering You: We empower our customers to choose the products that best meet their needs, and we support our employees to implement solutions that elevate the experiences of our customers and coworkers. Innovation and Improvement: We always look for ways to make the experiences of our customers \u2013 and each other \u2013 better. Earning Your Trust: We earn trust by communicating simply and transparently as real people, not as a corporation. Job Summary The Account Manager will be responsible for generating sales in multi-family units in their respective assigned region. This includes networking with MDU property managers, assistant managers, leasing agents, and other property staff. Essential Duties and Responsibilities: The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed. Sales & Customer Engagement \u00b7 Drive creative sales strategies in multi-family properties that will increase awareness and penetration \u00b7 Host various community events within MDU properties, to get customers to sign-up for Ziply Fiber services \u00b7 Make regular property visits to all MDU\u2019s in assigned region, documenting key learnings \u00b7 Conduct door-to-door outreach to promote and sell fiber internet to residential customers. \u00b7 Achieve or exceed daily activity goals (door knocks, customer contacts, property visits) and monthly sales targets. \u00b7 Build strong relationships and trust with prospective customers through professionalism and product expertise. Training, Collaboration & Operational Support \u00b7 Participate in e-learning, classroom sales training, and associated curriculum in tandem with Sales Trainer \u00b7 Marketing team collaboration; offer strategy & communication, collateral material creation & distribution \u00b7 Perform financial responsibilities to include operational expense tracking, processing mileage reimbursements, logging event expenses, and others \u00b7 Monitor industry developments (technical, regulatory, and otherwise) and apply critical thinking for strategic and customer impact analysis Other Duties \u00b7 Performs other duties as required to support the business and evolving organization. Required Qualifications: \u00b7 High school diploma or GED. \u00b7 Minimum of six (6) months of sales and/or customer service experience \u2013 OR \u2013 current or prior military service. \u00b7 Must be committed to providing exceptional customer service in a calm, professional manner. \u00b7 Must be enthusiastic, persuasive, persistent, and be able to handle rejection in the selling process well. \u00b7 Must work in an outside environment for extended periods in any season, with potential exposure to inclement weather. \u00b7 Must have reliable transportation. \u00b7 Must have and maintain a valid driver\u2019s license, auto insurance, and satisfactory driving record. Knowledge, Skills, and Abilities: \u00b7 Ability to prioritize and organize work effectively and be a self-starter. \u00b7 Ability to maintain confidentiality of company and customer information. \u00b7 Ability to deal with public in a professional manner. \u00b7 Ability to work independently and apply sound judgment and reasoning skills to a variety of situations. \u00b7 Ability to drive on behalf of the company in a safe and responsible manner. \u00b7 Ability to multi-task and collaborate effectively with other personnel to meet deadlines. \u00b7 Strong verbal and written communication, attention to detail, and organizational skills. \u00b7 Ability to adjust to rapidly changing priorities and schedules. \u00b7 Excellent customer service skills. Work Authorization Applicants must be currently authorized to work in the US for any employer. Sponsorship is not available for this position. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking, or standing for prolonged periods of time. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle. Work Environment and Additional Information Spends approximately 80% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather. Must be comfortable walking up and down streets for up to five (5) hours per day, including uneven terrain, uphill and downhill areas. Regularly requires climbing stairs, navigating driveways, and accessing homes or buildings with limited accessibility. Minimal time in an office environment. This role involves driving within a specific region or territory and requires the ability to safely perform all functions of operating a motor vehicle. At all times, Ziply Fiber must be your primary employer. Unless otherwise prohibited by law, employees may not hold outside employment nor be self-employed without obtaining approval in writing from Ziply Fiber. In holding outside employment or self-employment, employees should ensure that participation does not conflict with responsibilities to Ziply Fiber or its business interests. Diverse Workforce / EEO: Ziply Fiber is an equal opportunity employer. Ziply Fiber will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, sexual orientation, veteran status, and the presence of a non-job-related handicap or disability or any other legally protected status. Ziply Fiber requires a pre-employment background check as conditions of employment. Ziply Fiber may require a pre-employment drug screening. Ziply Fiber is a drug free workplace.