Account Manager
Location: Beaverton, OR (Onsite)
Schedule: Monday - Friday, Full-Time
Compensation: $25.00 - $31.25/hour + bonus and full benefits (medical, dental, vision, 401K with company match, PTO + holidays)
Employment Type: Direct Hire
Overview
LHH Recruitment is partnering with an organization in Beaverton, OR to hire an Account Manager focused on order management and logistics operations for a portfolio of B2B clients. This role serves as a key point of contact between customers and internal teams, ensuring orders are processed accurately, delivered on time, and aligned with customer expectations.
This is an excellent opportunity for someone who enjoys a blend of account management, logistics coordination, and operational problem-solving in a fast-paced environment.
Key Responsibilities
Manage a portfolio of B2B client accounts, serving as the primary point of contact for all order-related inquiries
Oversee the full order lifecycle, including order entry, tracking, fulfillment, and delivery coordination
Ensure timely and accurate processing of customer orders, working closely with warehouse, logistics, and supply chain teams
Communicate proactively with clients regarding order status, shipment timelines, delays, and inventory availability
Coordinate inbound and outbound shipments, including working with carriers and third-party logistics providers
Resolve order discrepancies, shipping issues, and customer concerns in a timely and professional manner
Monitor service levels and ensure customer SLAs are consistently met
Maintain accurate documentation including shipping records, invoices, and order details
Collaborate cross-functionally with sales, purchasing, operations, and finance teams to support account needs
Identify opportunities for process improvements to enhance efficiency and customer satisfaction
Qualifications
1+ years of experience in account management, order management, logistics, or supply chain operations
Excellent communication skills with the ability to manage client relationships professionally via phone and email
Highly organized with strong attention to detail and accuracy in order entry and documentation
Ability to troubleshoot issues and manage competing priorities effectively
Proficiency in ERP systems, order management systems, or shipping platforms preferred
High School Diploma or equivalent required; furthering education such as a Bachelors Degree is preferred
Pay Details: $25.00 to $31.25 per hour
Search managed by: Ashley Armstrong
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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