Account Manager

Lee Hecht Harrison

Beaverton, OR

JOB DETAILS
SALARY
$25–$31.25 Per Hour
SKILLS
Business-to-Business (B2B), Communication Skills, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Finance, Identify Issues, Logistics, Order Management, Order Processing, Order/Customer Fulfillment, Organizational Skills, Problem Solving Skills, Process Improvement, Purchasing/Procurement, Sales, Sales Management, Service Level Agreement (SLA), Supply Chain, Supply Chain Operations, Third-Party Logistics (3PL), Time Management, Warehousing
LOCATION
Beaverton, OR
POSTED
28 days ago

Account Manager

Location: Beaverton, OR (Onsite)

Schedule: Monday - Friday, Full-Time

Compensation: $25.00 - $31.25/hour + bonus and full benefits (medical, dental, vision, 401K with company match, PTO + holidays)

Employment Type: Direct Hire

Overview

LHH Recruitment is partnering with an organization in Beaverton, OR to hire an Account Manager focused on order management and logistics operations for a portfolio of B2B clients. This role serves as a key point of contact between customers and internal teams, ensuring orders are processed accurately, delivered on time, and aligned with customer expectations.

This is an excellent opportunity for someone who enjoys a blend of account management, logistics coordination, and operational problem-solving in a fast-paced environment.

Key Responsibilities

  • Manage a portfolio of B2B client accounts, serving as the primary point of contact for all order-related inquiries

  • Oversee the full order lifecycle, including order entry, tracking, fulfillment, and delivery coordination

  • Ensure timely and accurate processing of customer orders, working closely with warehouse, logistics, and supply chain teams

  • Communicate proactively with clients regarding order status, shipment timelines, delays, and inventory availability

  • Coordinate inbound and outbound shipments, including working with carriers and third-party logistics providers

  • Resolve order discrepancies, shipping issues, and customer concerns in a timely and professional manner

  • Monitor service levels and ensure customer SLAs are consistently met

  • Maintain accurate documentation including shipping records, invoices, and order details

  • Collaborate cross-functionally with sales, purchasing, operations, and finance teams to support account needs

  • Identify opportunities for process improvements to enhance efficiency and customer satisfaction

Qualifications

  • 1+ years of experience in account management, order management, logistics, or supply chain operations

  • Excellent communication skills with the ability to manage client relationships professionally via phone and email

  • Highly organized with strong attention to detail and accuracy in order entry and documentation

  • Ability to troubleshoot issues and manage competing priorities effectively

  • Proficiency in ERP systems, order management systems, or shipping platforms preferred

  • High School Diploma or equivalent required; furthering education such as a Bachelors Degree is preferred

Pay Details: $25.00 to $31.25 per hour

Search managed by: Ashley Armstrong

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Company

L

Lee Hecht Harrison