Excellent organization skills to ensure follow-up both internally and externally
Develop strong relationships with key customer contacts
Enhancing customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business
Develop, review, and maintain a customer scorecard to address any positive or negative facts about the customer accounts
Identify customer needs and wants for product, service, and support; design new programs or initiatives that are customer-specific to enhance the profitability of customer and company
Collaborating with management on sales goals, planning, and forecasting
Become a subject matter expert on our products, processes, and operations
Ability to travel occasionally for customer visits, as required
Manage customer scorecards through collaboration
Numbers & Facts
Location
Berea, OH
Skills
Customer Relationsunmatched
Customer Support/Serviceunmatched
Develop and Maintain Customersunmatched
ERP (Enterprise Resource Planning)unmatched
Follow Throughunmatched
Forecastingunmatched
J D Edwardsunmatched
Marketingunmatched
Microsoft Excelunmatched
Needs Assessmentunmatched
Operations Processesunmatched
Organizational Skillsunmatched
Profit & Lossunmatched
SAPunmatched
Salesunmatched
Sales Managementunmatched
Scorecardingunmatched
Team Buildingunmatched
Willing to Travelunmatched
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