Advertising, Advertising Agencies, Artificial Intelligence (AI), Brand Strategy, Budget Management, Budgeting, Business Growth, Change Order Management, Communication Skills, Corporate Finance, Cross-Functional, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Diversity, Hospitality Construction, Journalism, Leadership, Market Trend Analysis, Marketing, Marketing Strategy, Media Campaigns, Media Placement, Network Connectivity, Networking Events, Organizational Skills, Profit & Loss, Project Tracking, Project/Program Coordination, Quality Metrics, Sales, Sales Management, Sales Presentation, Solution Sales, Statement of Work (SOW), Strategic Planning, Technical Marketing, Time Management, Vision Plan, Writing Skills
We’re part of the 1% (but not that 1%). The 1% of woman-owned creative firms in the US. There are not a lot of ad agencies like us — but there are a lot of audiences like us. To break through the ever-increasing volume of advertising noise and AI slop, you need to be more than loud. You need to make people feel something real. You need to plug them into the human experience of brands.
We go deep. We get bold. We create a real connection between you and the people you want to talk to. So brands are unmissable and unmistakable.
About the Position
The Account Manager role is a Boise-based (remote is not an option) position, responsible for a handful of assigned clients— keeping projects on track, goals in focus, and communication flowing. You will work collaboratively and cross-functionally to fully develop our clients’ strategic marketing initiatives and nurture long-term growth of your accounts. You’ll be the go-to person for your clients – a natural connector with a passion for marketing, strategy, and delivering great work. This position reports to our Sr. Director of Accounts as an essential role on the client services team.
Stoltz Values and Norms
We believe in Initiative, Passion, and Versatility. Beyond skills and tactics, we look for team members who show up fully, respect others, and bring fresh ideas to the table.
Account Manager 1 Responsibilities
- Serve as the main point of contact for your clients—build trust, listen well, and make sure they feel valued.
- Learn to manage your book of business with an eye on profitability, growth, and avoiding write-offs.
- Present to the management team on all client activities and budgets on a quarterly basis.
- Support the Sr. Director of Accounts and the management team on client strategy and planning.
- Stay up to speed on your clients’ industries and market trends.
- Help shape creative ideas that drive client success and agency growth.
- Build strong, positive relationships with teammates and leadership knowing internal customer service is just as important as external.
- Keep clients updated on project status, budgets, and recommendations.
- Clearly communicate client needs to the team, so work gets done right, on time, and on budget.
- Collaborate with project managers and coordinators to ensure smooth, on-time delivery.
- Make sure all work meets Stoltz’ quality standards and client expectations.
- Become the indispensable go-to person for your clients, delivering unreasonable hospitality and building relationships that last far beyond office hours.
Account Manager 2 Responsibilities (Includes all AM1 responsibilities, plus...)
- Take a more proactive role in spotting opportunities and pitching smart, strategic ideas—branding, strategy, media, campaigns, and beyond.
- Team up with creative leads to present and sell innovative solutions that move the needle for clients.
- Help with estimates and SOWs and manage change orders and budget updates with clients.
Account Manager 3 Responsibilities (Includes all AM2 responsibilities, plus...)
- Own the business side—drive profitability, growth, and client retention with minimal oversight.
- Have a solid understanding of traditional and programmatic media, placement, and analytics.
- Consistently identify new ideas and solutions that enhance results for your clients.
Note: For all levels, the responsibilities are not exhaustive, and other duties may be assigned as necessary for team and/or company success. Candidate will be placed in the job level appropriate for the skills and experience the candidate possesses.
Salary Ranges (2026)
Account Manager 1: $55,000 - $65,000
Account Manager 2: $60,000 - $70,000
Account Manager 3: $65,000 - $75,000
Note: Career pathing and timing of advancement is dependent upon many factors including but not limited to tenure, equity among team members, skillset development, organizational needs, productivity, reliability, superlative communication, advancing Stoltz values and norms through leadership, company financials, etc.
Requirements
You’d be a great fit if:
- You have a degree in marketing, advertising, journalism, or a related field—or a minimum of 3 years of experience. Agency–specific experience is a plus and will be weighted heavily.
- You’re truly passionate about marketing.
- You’re a natural relationship-builder who sees clients as true partners and friends.
- You communicate clearly and confidently – speaking up when it counts, with both clients and teammates.
- You enjoy presenting, pitching ideas, and helping grow agency business.
- You’re tech-savvy, quick to learn tools like Google Slides and Workamajig.
- You’re curious, adaptable, and always looking for ways to improve.
- You thrive in a fast-paced environment and keep cool when things get chaotic.
- You’re organized, detail-oriented, and a strong writer.
- You’re the kind of person who makes new connections at every networking event.
- You follow marketing and tech trends and bring fresh ideas to the table.
- You enjoy working with budgets and understand the importance of client profitability.
This role might NOT be for you if:
- You prefer rigid job structures over wearing multiple hats.
- The word “sales” makes you cringe.
- Managing multiple clients/projects at once overwhelms you.
- You need heavy oversight—our team values independence.
- You don’t enjoy collaboration, feedback, or a fast-paced environment.
Benefits
Perks & Benefits
- Health/dental/vision insurance
- Great office/team culture
- Meaningful longevity awards
This Matters Most
Our talent lies in our skills and capabilities, and as importantly, in our cognitive and overall diversity. The only “archetype” you’ll find at Stoltz is a caring and creative employee. Our team represents a wide range of professional and lived experiences. We are driven folks with diverse identities including various ages, abilities and disabilities, gender expressions, sexual orientations, and cultural backgrounds — we celebrate and find strength in our differences working toward an equitable future for all.
Ready to bring your relationship-building creativity to Stoltz? Let’s talk.