Account Manager

Alera Group
  • Bozeman, Montana
    30+ days ago

    Job Description

    OVERVIEW

    Account Executive - Employee Benefits
    On-site | Bozeman, MT

    At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Account Executive who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.

    About Alera Group
    Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

    This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

    Why Alera Group
    • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
    • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
    • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
    RESPONSIBILITIES

    What You'll Do / Your ImpactClient Partnership & Risk Strategy
    • Serve as the primary relationship owner and senior escalation point for assigned employee benefits clients
    • Develop and execute client service strategies, including communication plans and annual stewardship processes
    • Guide clients through the full benefits lifecycle, including implementation, renewal, and ongoing administration
    • Provide consultative guidance on plan design, funding strategies, compliance, and cost-containment solutions
    • Build and maintain strong relationships with client leadership, HR teams, carriers, and vendor partners
    Operational Excellence
    • Oversee day-to-day service delivery performed by account support teams, ensuring accuracy, timeliness, and quality
    • Review and approve marketing submissions, proposals, and client deliverables to ensure alignment with client objectives and organizational standards
    • Monitor compliance with applicable regulations, including ACA, ERISA, HIPAA, and COBRA
    • Maintain accurate client documentation and records in accordance with company policies and procedures
    • Respond to client, internal, and vendor inquiries in a timely and professional manner
    Strategic Contribution
    • Lead and facilitate client meetings, including renewal presentations and annual stewardship reviews
    • Identify opportunities to enhance client programs, improve service delivery, and strengthen long-term relationships
    • Support retention and growth initiatives by delivering consistent, high-touch service
    • Provide mentorship, guidance, and workflow oversight to junior team members to support development and team effectiveness

    QUALIFICATIONS

    What You BringRequired
    • Active State Life & Health insurance license
    • Minimum of 3 years of experience in employee benefits account management or consulting
    • Demonstrated experience managing complex client relationships and delivering strategic service solutions
    • Strong knowledge of employee benefits programs, funding arrangements, and regulatory requirements
    • Excellent communication, presentation, and relationship-management skills
    • Strong analytical, organizational, and problem-solving capabilities
    • Ability to manage multiple priorities in a dynamic, client-focused environment
    Preferred
    • Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field
    • Insurance agency or brokerage experience
    • Professional certifications such as CEBS, PHR, SHRM-CP, or SHRM-SCP
    Core Competencies
    • Detail orientation
    • Accountability and follow-through

    Numbers & Facts

    LocationBozeman, Montana

    Skills

    • Analysis Skillsunmatched
    • Brokerageunmatched
    • Business Administrationunmatched
    • COBRA (Consolidated Omnibus Budget Reconciliation Act of 1985)unmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Competitive Analysis/Strategyunmatched
    • Corporate Policiesunmatched
    • Cost Controlunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Develop and Maintain Customersunmatched
    • Documentationunmatched
    • ERISA (Employee Retirement Income Security Act of 1974)unmatched
    • Employee Benefitsunmatched
    • Follow Throughunmatched
    • Fundingunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Health Insuranceunmatched
    • Human Resourcesunmatched
    • Insuranceunmatched
    • Leadershipunmatched
    • Life Insuranceunmatched
    • Maintain Complianceunmatched
    • Management Consultingunmatched
    • Marketingunmatched
    • Mentoringunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • PHR (Professional in Human Resources)unmatched
    • Problem Solving Skillsunmatched
    • Regulatory Complianceunmatched
    • Regulatory Requirementsunmatched
    • Retention Programsunmatched
    • Sales Managementunmatched
    • Service Deliveryunmatched
    • Society for Human Resource Management (SHRM)unmatched
    • Stewardshipunmatched
    • Team Playerunmatched
    • Time Managementunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder