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Skills
Budgetingunmatched
Cellular Telephoneunmatched
Communication Skillsunmatched
Cross-Sellingunmatched
Custodial Servicesunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Employee Relationsunmatched
Employee Retentionunmatched
On Callunmatched
People Managementunmatched
Portuguese Languageunmatched
Presentation/Verbal Skillsunmatched
Reimbursementunmatched
Retention Programsunmatched
Salesunmatched
Sales Managementunmatched
Spanish Languageunmatched
Staff Trainingunmatched
Up-Sellingunmatched
Willing to Travelunmatched
Writing Skillsunmatched
Description
At MD Building Services, our client relationships are the top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact.
The ability to speak Spanish and Portuguese would be a be an advantage.
Our ideal candidate will have a passion for helping others, and a drive for providing exceptional customer service. Applicants should also be comfortable working with organizational software and be available to visit clients throughout New England. The account manager will be given a vehicle for official use and a tremendous opportunity for advancement within this fast-growing company. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward.
Responsibilities
Be the lead point of contact in all matters concerning client needs and concerns.
Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their need
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Train new hires and build lasting relationships with employees
Develop, training methods and employee retention programs
Skills
Proven work experience as an Account Manager or relevant role
Janitorial custodial or cleaning experience in a Supervisory capacity
Demonstrable ability to communicate with and train employees to the highest professional standards.
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
Strong verbal and written communication skills
Job Type: Full-time
Salary: $50,000.00 per year
Benefits:
Cell phone reimbursement
Company car
Employee discount
Flexible schedule
Paid time off
Paid training
Travel reimbursement
Schedule:
Monday to Friday
On call
Weekends as needed
Supplemental pay types:
Commission
Yearly bonus
Travel requirement:
Travel
Ability to commute/relocate:
Marlborough, MA 01752: Reliably commute or planning to relocate before starting work (Preferred)