Account Manager

Account Manager

Location Buena Park, CA 90620 Date Posted September 24, 2026 Job ID 15595 Employment Type Direct Hire

Scion Staffing has been engaged to conduct a search for an Account Manager for an established organization within the manufacturing industry. This is a Direct Hire, full-time, onsite position located in Buena Park, CA.

POSITION OVERVIEW:

The Account Manager will manage day-to-day relationships with assigned customers, serving as a trusted point of contact while supporting account performance and growth. This role will independently oversee account activity, monitor demand, bookings, backlog, and forecast trends, and proactively respond to changes in customer needs. The ideal candidate brings strong commercial awareness, relationship-building skills, and the ability to collaborate across operations, planning, and engineering to deliver an exceptional customer experience.

PERKS:

• Competitive base salary of $80,000-$110,000, based on experience and qualifications
• Opportunity to manage and grow key customer relationships
• High-visibility role partnering with customers and internal teams across sales, operations, planning, and engineering
• Opportunity to influence account growth, pricing strategy, customer retention, and new business opportunities
• Collaborative, professional environment with opportunities for continued growth and development

RESPONSIBILITIES:

• Serve as the primary point of contact for assigned customers, building strong stakeholder relationships and leading regular communications, account updates, and status reviews.
• Monitor bookings, backlog, forecasts, and customer demand signals, proactively identifying declines, surges, schedule changes, and other trends requiring action.
• Support commercial account strategy, including pricing updates, quotes, contract alignment, and identification of upsell and cross-sell opportunities.
• Partner cross-functionally with operations, planning, and engineering to align customer expectations with delivery schedules, capacity, and operational priorities.
• Manage order status, delivery commitments, customer issues, new program launches, and engineering changes, driving timely resolution and clear communication.
• Maintain accurate account information within ERP/CRM systems and analyze account performance and customer trends to support strategic and data-driven decision-making.

QUALIFICATIONS:

• Bachelor's degree or equivalent combination of relevant professional experience and training.
• Demonstrated experience in account management, inside sales, manufacturing, aerospace and defense, or a related customer-facing commercial environment.
• Strong understanding of customer demand signals, forecasting, bookings, backlog, pricing, and customer behavior.
• Experience utilizing ERP/CRM systems and Microsoft Office to manage account information, reporting, and day-to-day business activities.
• Excellent communication, relationship-building, problem-solving, and decision-making skills, with the ability to independently manage customer needs while effectively partnering with cross-functional teams.

COMPENSATION AND BENEFITS:

This position offers a competitive base salary of $80,000-$110,000 annually, depending on experience and qualifications. The organization is currently evaluating an additional commission structure. Additional benefits and total rewards details will be discussed throughout the interview process.

HOW TO APPLY: For immediate consideration, please submit your resume here!

ABOUT OUR SEARCH FIRM:

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.

Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.