Account Manager - Client Facing Lead - Independent - Full Service -Digital Media Agency

Three Pillars

New Jersey

JOB DETAILS
SKILLS
Adoption, Adtech, Advertising, Advertising Agencies, Campaigns, Certified Public Accountant (CPA), Channel Strategies, Communication Skills, Cost Per Thousand, Cost-Per-Click, Cross-Functional, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer/Client Research, Digital Media, Digital Signal Processing (DSP), Ecosystems, Identify Issues, Marketing Strategy, Media Buying and Planning, Metrics, Performance Analysis, Performance Metrics, Performance Tuning/Optimization, Product Engineering, Relationship Management, Resolve Customer Issues, Revenue Growth, Sales, Sales Management, Strategic Planning, Up-Selling
LOCATION
New Jersey
POSTED
19 days ago

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Seeking an experienced and driven Account Manager to join an independent digital media agency. In this role, you'll be the primary point of contact for a portfolio of clients, ensuring the successful execution, optimization, and reporting of their digital advertising campaigns. This position requires a deep, working knowledge of the modern AdTech ecosystem, including hands-on experience with key platforms (DSPs, SSPs, Audience Targeting, Programmatic Ad-Buying, CTV). You'll translate client goals into strategic media plans and effectively communicate campaign performance and insights, driving client retention and growth.


Key Responsibilities:

  • Client Relationship Management: Serve as the strategic partner to clients, managing day-to-day communications, setting expectations, and building strong, long-term relationships.
  • Ad Tech Campaign Execution & Strategy: Apply your expertise across the digital advertising landscape, including Demand-Side Platforms (DSPs) and Supply-Side Platforms (SSPs), to structure and optimize campaign performance.
  • Campaign Performance: Oversee campaign launch, monitoring, troubleshooting, and optimization across various ad tech platforms to ensure all KPIs and client objectives are met or exceeded.
  • Reporting & Insights: Prepare and present detailed performance reports, clearly articulating results, providing strategic data-driven insights, and recommending future actions.
  • Revenue Growth: Identify opportunities for campaign upsells, new service adoption, and strategic growth within existing client accounts.
  • Cross-functional Collaboration: Work closely with internal product, engineering, and sales teams to address client needs, provide feedback, and ensure client success.


Required Qualifications:

  • 5 years’ experience in AdTech with at least 3 in an AM capacity
  • Relationship Management: Build strong, long-term relationships with clients, acting as their trusted technical advisor and the primary point of contact.
  • Proven experience as an Account Manager, Media Planner, or similar role within a digital media agency or ad tech vendor.
  • Demonstrated technical proficiency and working knowledge of major DSPs (e.g., The Trade Desk, DV360), and familiarity with SSPs and other programmatic tools.
  • Strong understanding of digital media metrics (CPM, CPC, CPA, ROAS) and how they relate to full-funnel marketing strategies.
  • Excellent communication, presentation, and client-facing skills.
  • In-depth knowledge of the ad tech ecosystem, its players, and how it all works
  • Ability to thrive in a fast-paced, independent agency environment.
  • Can work in the Northern New Jersey office daily.


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Three Pillars