Automotive Financing, Call Centers, Coaching, Communication Skills, Compensation and Benefits, Credit and Collections, Customer Relations, Customer Support/Service, Detail Oriented, Establish Priorities, Finance, Genetics, Health Plan, High School Diploma, Legal, Negotiation Skills, Organizational Skills, Past Due Accounts, Presentation/Verbal Skills, Problem Solving Skills, Sales Management, Time Management, Writing Skills
Join a growing Company now in 12 States!
CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! With nearly 40 locations nationwide, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.
Account Manager Benefits
- Guaranteed hourly pay - $`20.00/hr
- Monday - Friday hours - NO WEEKENDS!
- Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
- Paid time off and great work/life balance
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
Account Manager Responsibilities
- Placing outbound calls & accepting inbound calls from CarHop Finance customers
- Face to face interaction with customers regarding the status of their auto loan
- Utilizing your communication and negotiation skills to resolve the delinquent account
Account Manager Qualifications
- High school diploma or equivalent.
- Strong verbal and written communication skills
- Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
- Professional, detail-oriented, well organized and efficient
- Previous customer service experience, face-to-face or call center, is preferred, but not required.
- Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
- Strong/Advanced negotiation, counseling and problem solving skills.
- Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability (including those related to pregnancy or childbirth), military or veteran status, membership or non-membership in a labor organization, sexual orientation, gender identification, genetic information, status with regard to public assistance, or any other characteristic or activity protected under federal, state, or local law.
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CarHop
CarHop opened its first dealership in Lincoln, NE in 1996. Since then we have continued to grow by helping people get affordable and dependable transportation. Today, we have locations in 13 states and help our customers drive more than 40 million miles each month. CarHop helps customers with less than perfect credit, or no credit, get approved for a great used vehicle with a warranty and payments designed to meet their budget. Most importantly, many customers have seen their credit improve after financing at CarHop, which can help create great life changing opportunities. CarHop and CarHop Finance work together to make it fast and easy for people with ALL types of credit (good, bad or no credit) to get approved and driving today.
100 to 499 employees
https://www.carhop.com/careers/