Account Manager - Commercial Lines

LHH Recruitment Solutions is searching for an Account Manager-Commercial Lines for a direct hire opportunity in Franklin, VA.

About the Role

• Works closely with risk advisors and other Towne personnel on all aspects of client service, marketing, and renewal.

• Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and Towne colleagues, resulting in a rate of account retention that meets or exceeds expectations.

• Answers telephone calls from insured customers and enquires about endorsement requests, cancellations, remarkets/rewrites, claims, and other service inquiries.

• Utilizes sales and customer service skills to listen effectively, build rapport, develop needs, provide solutions, and improve client policy retention.

• Effectively utilizes selected third-party systems for customer handling (e.g., carrier sites, Applied Epic).

• Ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates, and other customer requests are handled in an accurate and timely manner according to procedures.

Skills and experience you'll need:

A successful candidate will have an active P&C license or ability to obtain upon hire and prior experience in the commercial lines insurance industry, as well as the following:

• Excellent oral and written communication skills.

• Strong attention to detail, organization, and prioritization skills.

• Computer skills (Word, Outlook, Excel).

Bonus points if you have:

• 3+ years of experience in commercial lines account management.

• Experience with agency management systems, preferably Applied Epic.

$45K-60K

If interested in this Account Manager-Commercial Lines role, please apply below.

Pay Details: $45,000.00 to $60,000.00 per year

Search managed by: Heidi Mason

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.