We are seeking a dynamic professional to develop and maintain strong client relationships, ensuring customer satisfaction, retention, and contract compliance. This role involves coordinating with recruiting teams to source, screen, and onboard qualified candidates across various staffing roles, including janitorial, maintenance, and clerical positions. You'll manage scheduling, assignments, and workforce adjustments to meet client demands, ensuring smooth operations and high-quality service delivery.
Conduct regular client check-ins, site visits, and quality assurance reviews to confirm service expectations are met. Track key performance indicators such as fill rate, time-to-fill, turnover, and client satisfaction scores, providing insightful reports to leadership and clients. Play a crucial role in developing staffing plans, recruiting strategies, and retention initiatives tailored to our client accounts.
Resolve client escalations, employee conflicts, or service delivery concerns in a timely and professional manner. This is a hybrid role based in Concord, CA, offering an exciting opportunity to travel locally for client visits and workforce management.
If you are ready to make a significant impact and grow your career with us, please submit your resume today!
Subject Line: Exciting Career Opportunity in Concord, CA
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.