Account Manager

About Approvely
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Approvely is a payments and compliance platform helping companies in complex and regulated industries launch and scale their businesses. We work with fast -growing companies across sectors such as online gaming, fintech, and emerging digital platforms that require specialized payment infrastructure.
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As a startup team, we move quickly, collaborate closely, and focus on solving real problems for our customers. Our culture emphasizes teamwork, ownership, and execution<\/b>, and we are building the most trusted payments platform for underserved markets.
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Role Overview
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Approvely is looking for an Account Manager <\/b> to support the Head of Sales and help guide prospective and new customers through the early stages of working with Approvely.
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This role is ideal for someone who already has experience working within a sales organization or supporting account executives<\/b> and is comfortable managing pipeline activity, customer communication, and onboarding coordination. You will play an important role in ensuring prospects move efficiently from initial demo through onboarding and activation<\/b>, while helping maintain strong operational discipline across the sales process.
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Because we are a startup, this role requires someone who is organized, proactive, and comfortable wearing multiple hats<\/b> while working closely with sales, engineering, and product teams.
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Requirements<\/h3>

Key Responsibilities
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Sales & Customer Engagement
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• Support the Head of Sales in managing inbound and outbound opportunities
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• Conduct introductory platform demos for prospective customers
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• Screen and review new merchant applications
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• Assist prospects through the early stages of the sales process
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• Coordinate meetings with prospects, partners, and conference contacts
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• Support follow -ups and documentation after sales meetings
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  Merchant Onboarding
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  • Manage the onboarding process for new customers from application through activation
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  • Collect required documentation and ensure onboarding submissions are complete
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  • Coordinate internally with underwriting, compliance, and engineering teams
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  • Track onboarding progress and ensure customers move efficiently through the process
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    Slack Channel Coordination
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    • Monitor shared Slack channels where customers interact with the Approvely team
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    • Ensure sales, onboarding, and account management questions are addressed quickly
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    • Escalate technical or integration -related issues to engineering when necessary
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    • Help maintain strong communication between customers and internal teams
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      CRM & Pipeline Management
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      • Maintain accurate and up -to -date records in the CRM for leads, deals, and onboarding progress
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      • Track deal stages and customer interactions
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      • Provide visibility to leadership on pipeline activity and deal progress
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      • Ensure strong CRM discipline and pipeline organization
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        Sales Operations & Coordination
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        • Assist with scheduling and coordination for conferences and outbound sales efforts
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        • Conduct prospect research and support targeted outreach
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        • Send documentation, track follow -ups, and help keep deals moving forward
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        • Ensure customers move efficiently through the pipeline while maintaining a great experience
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          Ideal Candidate
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          • 2–4 years of experience working within a sales organization, account management role, or sales operations role<\/b>
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          • Experience supporting account executives or managing early -stage deals<\/b>
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          • Strong experience working with CRM systems (Zoho, Salesforce, HubSpot, etc.)<\/b>
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          • Highly organized with strong attention to detail
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          • Excellent communication and customer relationship skills
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          • Comfortable operating in a fast -paced startup environment
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          • Experience working in Slack -based collaboration environments<\/b>
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          • Experience in fintech, SaaS, payments, or technology companies<\/b> is a plus
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            Benefits<\/h3>

            
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            • Competitive salary
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            • Equity participation opportunity
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            • Health Insurance
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            • Flexible work environment
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            • Opportunity to work directly with company leadership
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            • Career growth opportunities as the company scales
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            • Exposure to the fintech, payments, and gaming industries
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            • Collaborative and entrepreneurial startup culture
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              Why Join Approvely
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              • Join a fast -growing fintech company solving complex industry challenges
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              • Work directly with leadership and gain significant exposure to the sales process
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              • Be part of a small, collaborative startup team where your work has immediate impact
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              • Help build payments infrastructure for emerging and underserved industries
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              • Opportunity to grow into larger sales or customer leadership roles<\/b> as the company scales
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