As a key member of the client, the Account Manager for the Maintenance Department plays a pivotal role in ensuring the success of a portfolio of accounts.
This involves fostering strong client relationships, effectively managing personnel, overseeing materials and equipment, and aligning actions with budget goals.
As an Account Manager, you will set objectives, define priorities, and establish deadlines based on client expectations, collaborating with dynamic teams to deliver exceptional service.
Job Responsibilities
Account Management: Oversee the planning and execution of landscape maintenance, enhancement, and irrigation projects, ensuring adherence to quality standards and timeline of client properties to achieve outstanding results, enhancing overall property appearance and profitability.
Excellent Client Service: Provide exceptional service and delivery to all clients through proactive engagement, effective communication, loyalty building, problem-solving, and meticulous follow-through.
Cross-Functional Communication: Communicate effectively with account managers, arbor managers, enhancement managers, crew leaders, and other departments within the client to ensure the highest quality service and beautifully maintained properties for clients.
Budget Achievement: Meet or exceed budget goals, ensuring timely and successful completion of billing and proposals.
Team Development: Support in recruiting, training, and developing team members. Manage personnel to achieve efficiency, safety, and productivity goals.
Safety and Compliance: Ensure all work, whether conducted individually or by team members, adheres to safety standards and regulatory compliance.
Financial Monitoring: Monitor accounts receivable consistently, ensuring timely collection of all accounts.
Numbers & Facts
Location
Dallas, TX
Job Type
Full-time
Salary
$70,000–$90,000 Per Year
Company Size
201 - 500
Year Founded
1939
Qualifications
Experience in the commercial landscape industry is a plus, but we believe that people from a wide range of industries are a fit for and will be successful in a role as an Account Manager.
Above all, we value excellent communication skills, problem-solving abilities, a service-oriented approach to work, and a desire to learn and grow.
While a degree is impressive, we recognize that what’s on paper doesn’t define you. Many of us have honed our craft at work rather than school.
We’ll consider both as a foundation of talent.
Service-oriented mindset—you love solving people’s problems and are the first to raise your hand to help
Demonstrated ability to self-manage and to set and achieve goals
A team player who can interact effectively with people from a cross-section of people from different backgrounds and at all levels of a company
Strategic thinking and problem-solving abilities with a client-centric mindset
Exceptional interpersonal skills with the ability to develop and maintain relationships at all levels of an organization