Job Overview The Account Manager will play a key role in maintaining client satisfaction by ensuring exceptional service and creating value for clients leveraging strong account management and interpersonal skills. Account Managers are in daily contact with clients as well as internal SMEs and are key resources on client teams to ensure the quality of client deliverables across various Merkle business units.Key Responsibilities Responsible for the day‑to‑day execution of clients' marketing strategies.Act as the glue who brings together all disparate pieces to deliver high‑quality work on budget and on time.Serve as the key point person for deliverables for both the internal Merkle team and with clients for tactical delivery or account status.Ensure marketing and support activities are executed timely and efficiently, directly impacting client and Merkle success.Qualifications Bachelor's degree required.3-5 years of client services/account management experience in an advertising agency, marketing company, or client‑side marketing department.Working knowledge of online and offline creative development, digital marketing, and multi‑channel/integrated marketing campaign management of large, complex email initiatives.Operations management experience, including leading status calls and traffic management of campaigns and resource capacity.Relationship/client management skills with accountability, attention to detail, decisiveness, and strong work ethic.Ability to multi‑task and work well in a fast‑changing environment.Ability to think operationally and strategically; analyze issues and use sound judgment.Experience with marketing automation or customer engagement platforms. Hands‑on experience with Braze or Salesforce Marketing Cloud is a plus.Location USA – Remote (Colorado). Requests for flexible work arrangements are considered where feasible.Salary & Benefits Annual salary range: $68,000 - $110,400 (based on experience, skills, and other factors). Benefits include:Medical, vision, and dental insurance.Life insurance.Short‑term and long‑term disability insurance.401(k) plan.Flexible paid time off.At least 15 paid holidays per year.Paid sick and safe leave.Paid parental leave.Compliance with state and local leave laws, including Colorado Healthy Families and Workplaces Act.Equal Employment Opportunity Dentsu is committed to providing equal employment opportunities to all applicants and employees, without regard to race, color, national origin, sex, sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law. Dentsu also provides reasonable accommodation to individuals with disabilities and disabled veterans. If you need accommodation, please email ApplicantAccommodations@dentsu.com.#J-18808-Ljbffr