Artificial Intelligence (AI), Automation, Business Model, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Exceeded Sales Goal, Gaming, Information Technology & Information Systems, Internet Security, Life Insurance, Marketing, Meet Sales Quota, Negotiation Skills, Organizational Skills, Performance Tuning/Optimization, Process Improvement, Relationship Management, Revenue Growth, Revenue Management, Revenue Planning, Sales, Sales Cycle, Sales Management, Sales Strategy, Sales Tools, Security Attacks, Strategic Accounts, Strategic Planning, Team Player, Up-Selling
Job Title: Account Manager
Location: Remote based in Florida
As an Account Manager at CyberSentriq, you will play a critical role in accelerating our growth by driving revenue within Managed Service Provider (MSP) accounts. This position is designed for strategic, customer-focused professionals who are passionate about technology and eager to shape the future of cyber security. You will be instrumental in executing our MSP-first strategy, leveraging AI-powered insights and automation tools to optimise account performance and support our ambitious goal of sustaining £100M ARR and beyond.
Key Responsibilities
- Revenue Growth: Achieve and exceed quarterly and annual revenue targets through upselling and cross-selling within existing MSP accounts.
- Relationship Management: Develop and maintain trusted relationships with MSP partners to increase retention and reduce churn.
- Strategic Account Planning: Collaborate with internal teams (Solutions Engineering, Customer Success, SDRs, Marketing) to build and execute account strategies.
- Opportunity Identification: Qualify and introduce additional AI-driven security solutions and automation tools to MSP partners.
- CRM Excellence: Maintain accurate and up-to-date records in the CRM, ensuring data hygiene and actionable reporting.
- Process Optimisation: Leverage automation tools to streamline sales workflows and enhance customer engagement.
- Market Awareness: Stay informed on cyber security trends and MSP business models to position solutions effectively.
Your Story
- Proven success in a high-performance, fast-paced sales environment, ideally within the IT channel or cyber security sector.
- Strong understanding of corporate IT environments and MSP business models.
- Excellent communication, negotiation, and relationship-building skills.
- Intellectual curiosity and a solid grasp of the evolving cyber threat landscape.
- Strategic thinker with a proactive, solution-oriented mindset.
- Organised, process-driven, and comfortable using CRM and sales enablement platforms.
- Collaborative team player with a passion for delivering customer value.
How You'll Be Measured:
- Revenue growth and quota attainment
- MSP account retention and expansion
- CRM accuracy and data hygiene
- Engagement with internal stakeholders and execution of account strategies
- Adoption and effective use of AI and automation tools in the sales cycle
About AI & Automation at CyberSentriq
We are transforming cyber security through AI and automation - enabling faster threat detection, smarter response and scalable protection for our customers. As an Account Manager, you will be at the forefront of this innovation, helping MSPs unlock the full potential of our intelligent security solutions.
Celebrate Your Benefits with Us!
- Enjoy 20 days PTO and 10 National Holidays
- 2 CARE Days - Give Back and Get Your Birthday Off as a Thank You!
- 401k
- Private Medical - Caring for You Inside and Out, plus 50% for your dependants
- Life Assurance
- Recognition for Your Contributions
- Dental and Vision Care, 100% for you, plus 50% cover for your dependants
- LTD &STD
- Career Advancement in Our Dynamic and Innovative Company
Ready to Make an Impact?
Join us in our mission to revolutionise the cybersecurity industry and achieve our ambitious growth targets. Apply today and take the next step in your career!
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Find out more about our Private Equity Investors and why working for a PE company is game changing. Bregal Milestone - Inspired by ambition. Driven by growth
*Please note that we do not accept speculative CVs from recruitment agencies. All submissions must be in response to specific job vacancies listed by our company. Any unsolicited CVs will be considered the property of CyberSentriq, and no fees will be payable in relation to them.