Sign upLog in
Account Management Jobs in Fort Lauderdale, FL

Account Manager

Alphagraphics

Fort Lauderdale, FL

Apply
JOB DETAILS
SALARY
$18–$25 Per Hour
SKILLS
Analysis Skills, Billing, Business Development, Communication Skills, Consulting, Cross-Selling, Customer Experience, Customer Relationship Management (CRM) Systems, Dental Insurance, Develop and Maintain Customers, Direct Mail, Health Insurance, Inside Sales, Job Requisition Posting, Management of Information Systems/Technology (MIS), Marketing, Organizational Skills, People Management, Presentation/Verbal Skills, Pricing, Printing, Process Capability, Process Management, Product Pricing, Project Estimates, Proofreading, Resolve Customer Issues, Sales Management, Sales Operations, Sales Support, Time Management, Training Program, Training/Teaching, Up-Selling, Vision Plan, Writing Skills
LOCATION
Fort Lauderdale, FL
POSTED
Today
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
As an Account Manager at AlphaGraphics, your primary role will be to increase the center's inside sales and support the Account Executive as needed. This responsibility should always focus on increasing the center's sales, drawing in new customers and contacts, maintaining center accounts, expanding our penetration into existing accounts, and creating a positive experience for our clients.

Account Manager Responsibilities:
  • Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricing
  • Maintains a professional appearance
  • Ensure all clients have a positive customer experience
  • Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
  • Consults with customers to help them make decisions; upsells and cross-sells when there are opportunities
  • Captures customer's specifics using "Job Analysis" questions
  • Asks probing questions
  • Reviews customer's proofs, manages the proofing process, and calls customers when jobs are ready for pick up
  • Creates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracy
  • Routinely resolves customer inquiries and complaints
  • Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
  • Maintains current pricing strategies and customer billing procedures
An AlphaGraphics Account Manager performs all business development functions related to Inside Sales, including the following:
  • Assists in updating the mailing list database
  • Assists sales rep functions and inside production when requested
  • Follows up and manages Inbound Leads
  • Follows up on targeted direct mail or local Shop mailings
  • Keep customers informed regarding their job's progress through the production process
  • Shows proficiency in regular use of CRM tools
  • Effectively manages all communication methods currently available to them to respond timely to customer inquiries
Account Manager Qualifications
  • Account Management experience is preferred but not required
  • Knowledge of printing and prepress requirements a plus
  • Possesses a solid knowledge of MIS systems and order entry processes
  • Handles all communications with customers in a professional and respectful manner
  • Strong analytical skills (break projects into steps or sets)
  • Excellent writing and verbal skills
  • Professional appearance and decorum
  • Strong organizational and time-management skills


Compensation: $18.00 - $25.00 per hour

At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.

We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team!

We invite EVERYONE to apply!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.

About the Company

A

Alphagraphics

📍Address: 22158 Elkhart East Blvd, Elkhart IN 46514

📞Phone: +1 (574) 295-1203

Your business cards travel farther than you think—wallets, desks, conference tables, and trade show bags. AlphaGraphics Elkhart makes sure they look and feel right wherever they land. Our custom business cards printing includes premium stocks, specialty finishes, and clear, legible layouts that represent you well. We can match those cards with flyer and brochure printing that tells the full story of your services. For extra visibility, add simple custom signage printing at your office or storefront, keeping everything on brand. AlphaGraphics Elkhart pays attention to the details so every piece reinforces a professional image and makes it easier for people to remember you.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Other/Not Classified
WEBSITE
https://www.alphagraphics.com/us-indiana-elkhart-us599

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Account Executive Jobs in Fort Lauderdale, FLAccount Specialist Jobs in Fort Lauderdale, FLAccount Manager Jobs in Wilton Manors, FLAccount Manager Jobs in Oakland Park, FLAccount Manager Jobs in North Miami Beach, FLAccount Manager Jobs in Boca Raton, FLRemote Sales JobsEntry Level Sales Jobs