Account Manager - Full Benefits Consulting

NIS, a subsidiary of Gallagher, is seeking an Account Manager - Full Benefits Consulting to join our growing team!

You’ll support assigned Full Benefits Consulting clients with timely, careful service. You’ll work with Benefits Consultants and teammates to help clients through annual reviews, renewals, meetings, and open enrollment. You’ll also help keep client records current and make sure the right materials are ready when people need them.

You’ll be a day-to-day partner for FBC clients. 

• You’ll help with face-to-face and virtual service, answer policy questions, and follow up with carriers, consultants, or compliance partners when needed.
• You’ll also support annual reviews, renewal setup, insurance committee meetings, employee meetings, and open enrollment.
• You’ll help solve escalated member claim issues, support benefit tools and administration systems, and work with office services to create benefit guides, renewal summaries, and open enrollment presentations.
• You’ll also keep client and prospect activity up to date in the CRM so the team has clear, accurate information to work from.

Here’s what you’ll bring to the role:

• A bachelor’s degree, or equivalent experience in the group insurance industry.
• At least three years in customer service, or a mix of education and experience that gives you the same background.
• Experience supporting group medical insurance plans.
• The ability to earn a Life and Health insurance license within 60 days of your start date in each assigned state.
• Comfort with travel about 50% of the time, including overnight stays.
• A valid driver’s license and a clean driving record.
• The ability to read insurance contract language and explain it clearly.
• A clear, organized way of working, with close attention to detail.
• Experience using word processing, spreadsheets, and database tools.
• The ability to work on your own and as part of a team in a fast-paced setting.
• A steady approach to changing priorities and occasional last-minute overtime.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. 

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity

Click Hereto review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.