Amazon.com Inc logo

Account Manager, Global Financial Services

Amazon.com Inc
  • Boston, MA
    9 days ago

    Job Description

    AWS is seeking a world class sales professional to help manage the customer relationship with one of the largest customers in our Global Financial Services vertical, focused on growing business and defining the cloud computing industry in the world's largest, most strategic, multinational Fortune 100 Financial Services companies.

    Key job responsibilities

    • Identifying and building trusted advisor relationships with key influencers and decision-makers, specifically CxOs, at the customer.
    • Working closely with internal AWS teams (executives, solution architects, business development, marketing, partners, enterprise support, service teams and professional services), as well as external SI and ISV partners, to support the best business solution for customers.
    • Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels.
    • Operating with significant autonomy and discretion. - High degree of decision making is required in routine customer engagement, business judgment is critical.
    • Managing the sales pipeline via Salesforce and facilitating all stages of a sale.
    • Participates and leads in the negotiation and closing of legal agreements, such as EAs, and contracts, such as PPAs.
    • Maintains an operating knowledge of AWS's service catalog and is able to relate them to solving customers' business problems.
    • Helps define product requirements by understanding and evangelizing the needs of customers.
    • Working with marketing and communications to develop formal references, PR and case studies highlighting impactful customer activity and workloads running on AWS.

    About the team

    Our team is dedicated to supporting our customers as trusted advisors to thier most strategic corporte initiatives. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

    Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences. Amazon's culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

    Numbers & Facts

    LocationBoston, MA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Alliance/Partner Managementunmatched
    • Amazon Web Services (AWS)unmatched
    • Business Developmentunmatched
    • Business Growthunmatched
    • Business Solutionsunmatched
    • Business Strategyunmatched
    • Cloud Computingunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Financial Servicesunmatched
    • Global Financial Marketsunmatched
    • High Tech Industryunmatched
    • Independent Software Vendor (ISV)unmatched
    • Legalunmatched
    • Marketingunmatched
    • Marketing Communicationsunmatched
    • Mentoringunmatched
    • Needs Assessmentunmatched
    • Negotiation Skillsunmatched
    • Professional Servicesunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Requirements Managementunmatched
    • Resolve Customer Issuesunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Salesforce.comunmatched
    • System Integration (SI)unmatched
    • Team Lead/Managerunmatched

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