Please Note: This Denver-based position follows a hybrid work schedule, with in-office collaboration expected at least two days per week. We welcome candidates both within and outside the Denver, CO area, provided they can reliably meet the in-office requirements. About KHMKarsh Hagan Madden (KHM) is an independent marketing agency formed through the merger of Karsh Hagan and Madden Media with 5 decades of creative and strategic legacy with 1 unified shop! We blend bold storytelling with precision media, PR, geospatial targeting, and observation-led strategy to help brands close the gap between how they are seen and how they are felt. Madden built our reputation in destination marketing and tourism. Karsh has spent years building brands in healthcare, banking, higher education, and retail alongside it. Together, we believe the strongest brands build communities, and our goal is to differentiate them in a world where consumers want something that means something to them.Find out more at https://khm.agency/About YouYou're an equal parts relationship builder, project manager, and problem solver. You enjoy taking ownership, keeping teams aligned, and helping clients succeed. You're organized, proactive, and comfortable balancing multiple priorities while maintaining a calm, solutions-oriented approach.You also have:2-4 years of full-time agency account management experience (or comparable client-side marketing experience)A bachelor's degree (or equivalent experience) in marketing, communications, business, or a related fieldExperience managing multiple client projects simultaneouslyStrong client communication and relationship management skillsExcellent organizational, project management, and time management abilitiesExperience collaborating with Creative, Media, Production, and other cross-functional teamsExperience managing project scopes, timelines, and budgetsSound judgment and confidence in making day-to-day decisionsThe ability to proactively identify risks and escalate concerns when appropriateExperience supporting print, digital, or video production projectsA solid understanding of integrated marketing, including digital and social mediaCuriosity about industry trends and best practicesExperience with travel and tourism clients is a plusAbout the JobWe're looking for an experienced Account Manager who thrives on building strong client relationships, leading projects from kickoff to completion, and delivering exceptional work in a collaborative agency environment.In this role, you'll serve as a trusted day-to-day client partner while managing multiple projects, coordinating cross-functional teams, and helping shape strategic solutions that support client goals. You'll own project execution, financial tracking, and communication while ensuring every deliverable meets the highest standards.This is a hybrid position based in Denver, Colorado, combining in-office collaboration with remote flexibility.What You'll Be DoingLead client projects from kickoff through final deliveryBuild trusted relationships with clients while serving as their day-to-day agency contactManage project timelines, priorities, and deliverables across multiple accountsDevelop project scopes with input from internal teams and guide projects through agency workflowsCoordinate work across Creative, Media, Production, Creative Technology, and other departmentsPrepare projects for production by ensuring deliverables are accurate, complete, and client-readyLead internal meetings, status updates, and project briefingsParticipate in client presentations and strategy discussionsTrack account finances, including billing, forecasts, budgets, and project profitabilityMonitor industry trends, client competitors, and emerging opportunitiesIdentify opportunities to grow existing client relationshipsDemonstrate sound judgment while proactively solving challenges and keeping projects moving forwardWhat You Need to SucceedSuccess in this role comes from balancing client relationships with exceptional project execution. The ideal candidate is someone who:Builds trust with clients through responsiveness and accountabilityLeads projects confidently from beginning to endCommunicates effectively with clients and internal teamsKeeps multiple priorities organized without losing attention to detailAnticipates challenges before they become problemsCollaborates naturally across departmentsUnderstands how agency work impacts budgets, timelines, and client satisfactionTakes ownership while knowing when to seek support or escalate issuesContinuously looks for opportunities to improve processes and grow client partnershipsDon't Meet Every Requirement?That's okay! At Karsh Hagan Madden, we believe diverse backgrounds, perspectives, and experiences make us stronger. If this role excites you but your skillset doesn't line up perfectly with the qualifications above, we still want to hear from you. Who knows-you might bring something to the table we didn't even know we needed.Perks & BenefitsCompetitive compensation.Medical, dental, vision, and additional benefits to support you and your family.401(k) with Traditional and Roth options, plus a company match.Flexible PTO and paid holidays.The tools and technology you need to do your best work.Come for the Work. Stay for the PeopleAt Karsh Hagan Madden, we're passionate about doing great work-and having fun while we do it. Here's what you can expect:A supportive team that's invested in your success.Opportunities to grow through mentorship, professional development, and meaningful new challenges.A collaborative culture where curiosity, creativity, and fresh ideas are always welcome.The chance to make an impact, contribute your unique perspective, and help shape great work.A workplace that values who you are, the ideas you share, and your potential to grow.About the Interview ProcessWe like to keep it simple and transparent. Here's what the process may look like:Round 1: A friendly chat with our Recruiter to get to know you and share more about the role.Round 2: An interview with some of the awesome teammates you'll collaborate with.Round 3: A conversation with the Team Lead(s) to dive deeper into the role and team fit.Note: Depending on the position, there might be a small assignment along the way to showcase your skills and creativity. Don't worry-we'll let you know in advance!Heads up: At this time, we do not offer Visa sponsorship or relocation services.KHM is an Equal Opportunity Employer. #LI-REMOTE