Account Manager/Inside Sales

General Job Description

• First respondent to incoming leads from internet sources, craigslist, sign calls, etc.

• Prospect for new clients on a daily basis from various lead sources

• Schedule appointments for Listing and Buyer Specialists

• Input/manage client database

• Input/manage lead database

Job Specific Skills

• Communicates effectively with peers, team members, agents, realtors/brokers, customers, and

vendors in written and verbal form.

• Practices, memorizes, and internalizes scripts.

• Ability to block out distractions and listen intently to the conversation that is occurring.

• Creates a sense of comfort and familiarity through their ability to build rapport.

• Excellent organizational and time management skills.

• Organized, systematic, and detail-oriented.

• Results oriented and high achiever.

• Strong understanding of technology computers and navigating the Internet.

• Basic understanding of AI preferred

• Ability to research and obtain information quickly

• Excellent organizational and time management skills.

• Career development and training focused.

• Strong phone voice

Key Activities & Duties

• Lead follow-up

• Prospect for new clients on a daily basis 1-2 hrs/day.

• Make 50-100 contacts per week calling on:

• Expired Listings/FSBOS

• Sphere of Influence

• Past Clients

• Just listed/just sold

• Open houses

• Manage 50+ new leads each week & work existing leads to convert into buying/listing appointments.

• Manage contact database system.

• Call past clients and team’s sphere of influence to ask for referrals.

• Willing to be held accountable for goals/results.

• Attend training and establish daily role-play partners.

• Set up an “Ideal Week” that blocks time for your 20% - key activities.

• Track all of your key business activities. Set weekly goals.

• Measure conversion ratio and meet performance benchmarks.© C