Account Manager - Instrumentation/Automation

Account Manager - Instrumentation/Automation (North Dakota)

Essential Duties & Responsibilities

Outside Sales & Territory Growth

• Lead the full sales cycle including prospecting, solution development, proposal creation, and closing.

• Conduct regular in-person customer visits across the assigned territory (MT, ND, and NW MN); maintain a strong field presence.

• Promote the client’s full portfolio of automation, controls, and instrumentation products.

• Partner with factory representatives during regional visits to strengthen customer engagement.

• Expand customer accounts by educating clients on value-added services and technical capabilities.

• Identify new revenue streams, emerging opportunities, and strategic growth areas within accounts.

Technical Sales & Solution Delivery

• Provide technical guidance on instrumentation, filtration, automation, and process equipment.

• Negotiate pricing and terms with customers and suppliers to deliver profitable, high-value solutions.

• Collaborate with OEM partners to enhance product offerings and solution competitiveness.

• Work cross-functionally with internal teams to ensure seamless delivery and customer satisfaction.

Customer Communication & Relationship Management

• Set clear expectations and follow through on commitments with customers and vendors.

• Maintain accurate CRM records, contacts, and activity logs.

• Respond quickly and professionally to customer concerns, technical questions, and service needs.

• Build strong, proactive relationships with manufacturers, distributors, and industry partners.

Training & Team Collaboration

• Participate in internal sales meetings, product training, and professional development sessions.

• Share best practices and assist in onboarding new team members.

Requirements

Education & Experience

• Bachelor’s degree in Engineering, a technical discipline, or equivalent experience in instrumentation and control.

• 5+ years of outside B2B industrial sales in sectors such as oil & gas, chemical, refining, power generation, or wastewater.

• 5+ years selling industrial instrumentation (Temperature, Pressure, Analytical, Level, Flow) and/or automation or process equipment.

• 3+ years managing strategic, multi-site customer accounts.

Skills & Competencies

• Strong consultative selling skills and technical proposal development.

• Proven success landing new accounts and expanding territory market share.

• Ability to build relationships at the executive and plant-level.

• Excellent communication, organization, and time-management skills.

• Highly motivated, self-starter with a solutions-oriented mindset.

• Proficient in CRM usage and territory planning.

Physical Requirements & Work Environment

• Frequent computer and phone use; extended driving for customer visits.

• Occasional lifting of demo equipment (up to 50 lbs).

• Ability to walk industrial plants, refineries, and outdoor facilities.

• Exposure to varying temperatures during site visits.

Equal Opportunity Employer

Our client is an Equal Opportunity Employer committed to providing fair and inclusive employment opportunities. Reasonable accommodations may be made to support individuals with disabilities in performing essential job functions.