Skills

Alliance/Partner Managementunmatched

Automationunmatched

Business Developmentunmatched

Business Growthunmatched

Business Operationsunmatched

Communication Skillsunmatched

Consultative Salesunmatched

Consultingunmatched

Cross-Functionalunmatched

Cross-Sellingunmatched

Customer Relationsunmatched

Customer Relationship Management (CRM)unmatched

Customer Satisfactionunmatched

Customer Support/Serviceunmatched

Develop and Maintain Customersunmatched

Distribution Servicesunmatched

Electricityunmatched

Field Salesunmatched

Inside Salesunmatched

Maintenance - Electricalunmatched

Manufacturingunmatched

Manufacturing Automationunmatched

Manufacturing Managementunmatched

Marketingunmatched

Negotiation Skillsunmatched

Operational Improvementunmatched

Operational Strategyunmatched

Performance Managementunmatched

Presentation/Verbal Skillsunmatched

Problem Solving Skillsunmatched

Productivity Managementunmatched

Profit & Lossunmatched

Project Executionunmatched

Proposal Writingunmatched

Reliability Engineeringunmatched

Revenue Growthunmatched

Revenue Planningunmatched

Salesunmatched

Sales Forecastingunmatched

Sales Managementunmatched

Sales Prospectingunmatched

Sales Supportunmatched

Solution Salesunmatched

Strategic Accountsunmatched

Strategic Planningunmatched

Team Playerunmatched

Technical Deliveryunmatched

Technical Marketingunmatched

Technical Presentationunmatched

Technical Salesunmatched

Technical Supportunmatched

Track Customer Issuesunmatched

Writing Skillsunmatched

Description

Account Manager

Setting/Hours: 100% Remote | Full-time

Join trak group in partnering with a growing client in Louisville, Kentucky thats expanding its Shared Services team.
Position Summary
We are seeking an Account Manager to develop and grow customer relationships by delivering innovative automation, electrical, mechanical, digital, and industrial service solutions. This consultative sales role focuses on helping manufacturing customers improve productivity, reliability, operational efficiency, and profitability through solution-based selling. The ideal candidate is relationship-driven, customer-focused, and passionate about solving complex industrial challenges while driving long-term business growth.
Key Responsibilities Account Management & Business Development

Develop and grow existing customer relationships while identifying new business opportunities.
Manage a portfolio of manufacturing and industrial accounts with a focus on long-term partnership development.
Conduct regular customer visits to understand operational challenges and identify opportunities for improvement.
Develop strategic account plans to drive revenue growth across automation, electrical, mechanical, digital, and service offerings.
Identify opportunities to expand business through cross-selling and solution-based recommendations.

Solution Selling

Consult with customers to understand business objectives and operational needs.
Recommend customized solutions that improve productivity, equipment reliability, safety, and operational performance.
Partner with internal technical specialists to develop and present comprehensive customer solutions.
Prepare proposals, negotiate opportunities, and guide customers through the sales process.
Deliver value-driven presentations to engineering, operations, maintenance, and executive stakeholders.

Customer Relationship Management

Build trusted relationships with key decision-makers and influencers.
Serve as the primary point of contact for assigned customers.
Collaborate with Inside Sales, Technical Specialists, Marketing, and Operations to ensure exceptional customer support.
Resolve customer concerns quickly while maintaining a high level of customer satisfaction.
Maintain accurate customer records, sales activities, and opportunity pipelines.

Cross-Functional Collaboration

Work closely with technical experts and internal support teams to deliver integrated customer solutions.
Coordinate resources across multiple departments to ensure successful project execution.
Participate in sales planning, forecasting, and business development initiatives.
Stay informed on industry trends, emerging technologies, and competitive market conditions.

Qualifications

High school diploma or equivalent required.
Bachelor's degree in Business, Engineering, Sales, Marketing, or a related field preferred.
Minimum of 2 years of outside sales or account management experience, preferably within industrial distribution, manufacturing, automation, electrical, or contractor environments.
Experience with consultative or solution-based selling.
Strong relationship-building and customer service skills.
Excellent verbal, written, and presentation communication skills.
Strong organizational, negotiation, and problem-solving abilities.
Self-motivated with the ability to work independently while collaborating across teams.
Proficiency with CRM systems and Microsoft Office applications.

Ideal Candidate Profile

Consultative sales professional who enjoys solving customer challenges through value-driven solutions.
Relationship builder who develops trust and long-term partnerships with customers.
Entrepreneurial mindset with strong business acumen and a results-oriented approach.
Collaborative team player who effectively leverages internal technical resources to deliver customer success.
Self-starter who thrives in a fast-paced, growth-oriented industrial sales environment and is passionate about helping customers improve operational performance.

Why Join This Opportunity

Sell industry-leading automation, electrical, mechanical, digital, and industrial service solutions.
Work alongside experienced technical specialists and a collaborative sales support team.
Competitive compensation with comprehensive benefits, including 401(k) with company match, medical, dental, vision, HSA/FSA, generous PTO, paid holidays, and professional development opportunities.
Opportunity to make a measurable impact by helping manufacturing customers improve productivity, reliability, and profitability.

If you're ready to take the next step in your career and want to make an impact, partner with trak group to explore this opportunity.

About Company

trak group, established in 1972, is proud of its impeccable reputation as a professional recruiting and staffing firm. trak has demonstrated an unmatched level of expertise and success in the industry, and takes great pride in its A+ rating from the Better Business Bureau.

trak has been awarded “Best Places to Work” by the Business Courier three consecutive years; following the third and final nomination, trak was respectfully awarded with “The Best of the Best”. We continue to hold the Consumers’ Choice Award for Business Excellence and the “SPECTRUM Award” for Service Excellence from City Beat News indicating a 5-star customer service rating. Six of our employees have been inducted into the prestigious “International Hall of Fame” and four carry national certifications lending to their dedication and passion for our industry.

Specializing in direct hire, alternative hire and contract opportunities, trak is currently partnering with over 300 client companies in the Greater Cincinnati and Northern Kentucky Area. Because we are proud of our process, we take time to source, screen and evaluate each candidate. Our placement fields include office support, customer service, accounting and finance, operations, management, human resources, sales and marketing, engineering and supply chain management.

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