Key Account Manager – Health Systems / IDN (Biologics / Plasma) – (NY/ NJ ) Jobot
New York, NY8 days ago
- $115,000–$150,000 Per Year
Alera Group
- New York, New York
- 1 day ago
- $90,000–$110,000 Per Year
- Full-time
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Skills
- Best Practicesunmatched
- Brokerageunmatched
- Business Skillsunmatched
- Communication Skillsunmatched
- Compensation and Benefitsunmatched
- Competitive Analysis/Strategyunmatched
- Consultingunmatched
- Customer Experienceunmatched
- Customer Relationsunmatched
- Customer Service Managementunmatched
- Customer Support/Serviceunmatched
- Detail Orientedunmatched
- Employee Benefitsunmatched
- Industry/Trade Analysisunmatched
- Leadershipunmatched
- Mentoringunmatched
- Microsoft Officeunmatched
- Negotiation Skillsunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Profit & Lossunmatched
- Project Scheduleunmatched
- Regulatory Requirementsunmatched
- Request for Proposals (RFP)unmatched
- Retention Programsunmatched
- Sales Managementunmatched
- Sales Presentationunmatched
- Service Deliveryunmatched
- Team Playerunmatched
- Time Managementunmatched
Description
Overview:
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We’re seeking a Account Manager who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You’ll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
What You'll Do / Your Impact
Client Partnership & Service Excellence
- Serve as a primary day-to-day contact for clients, carriers, and vendor partners
- Manage client service requests, resolve issues, and support ongoing benefit initiatives
- Build trusted relationships with client HR teams and support Consultant-led strategies
- Contribute to client meetings, presentations, and overall service delivery
Operational & Compliance Excellence
- Execute client lifecycle deliverables and ensure projects remain on schedule
- Support the RFP process, compliance activities, and renewal strategies
- Review plan documents, contracts, and other benefit materials for accuracy
- Stay current on industry trends, legislation, and employee benefits best practices
Growth & Retention
- Support retention, growth, and profitability across an assigned book of business
- Deliver proactive service that strengthens client relationships and long-term partnerships
- Collaborate with internal teams to identify opportunities that enhance the client experience
Qualifications:
What You Bring
Required
- Bachelor's degree or equivalent relevant work experience
- 2–4 years of experience in a client-facing account management or client service role
- Active Life & Health License
- Strong knowledge of employee benefits and insurance programs
- Excellent communication, organization, and relationship-building skills
- Proficiency in Microsoft Office applications
Preferred
- 4–7 years of employee benefits account management experience for Senior Account Manager consideration
- Experience supporting mid-market clients
- Experience with RFPs, renewals, compliance deliverables, and carrier negotiations
- Previous mentoring or leadership experience
Core Competencies
- Client focus
- Business acumen
- Technical employee benefits knowledge
- Communication proficiency
- Collaboration and teamwork
- Organizational skills
- Problem-solving and critical thinking
- Accountability and attention to detail
Additional Information:
Compensation:
Salary range: $90,000 – $110,000 per year
Eligible for performance-based bonus: Yes
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid, less than 2 days in office
Professional Development – Alera Group Academy
At Alera Group, growth isn’t left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You’ll have access to:
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities
Whether you’re deepening technical expertise or preparing for leadership, we’re invested in helping you grow.
Licensure & Certifications
This position may require:
Active State Life & Health License
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
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Numbers & Facts
| Location | New York, New York |
| Job Type | Full-time |
| Salary | $90,000–$110,000 Per Year |
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