Description:
Services designated book of business as relating to marketing, claims, and administration
Responds to Client's inquiries, maintains documentation of communications, existing issues, and issue resolutions
Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier
Gathers and compiles exposure information from the Client, including compiling loss-run schedules and client stratifications
Requests and collects quotes (new and renewal) from carriers
Audits quotes, binders, and endorsements and makes requests for changes as needed
Processes audits and creates audit analysis for Client
Receives policy, then updates and completes policy check to ensure completeness
Updates specifications, application, and summary information to reflect changes during the year
Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff
Binds coverage under direction of the Unit Manager/Account Executive
Informs Client of any and all changes that may affect insurance premiums or coverage
Gathers and compiles information for new business opportunities
Inputs Client information into data management system, ensuring accuracy and completeness
Generates materials for Client presentations and meetings
Creates and sends compliance communications as needed
Issues and processes Client invoicing
Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies
Researches industry trends and governmental regulations
Performs other responsibilities and duties as needed