Account Manager

• Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal.
• Create and manage quotations for new and renewal contract.
• Draft contracts and PUMIs in alignment with legal and corporate compliance standards.
• Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts.
• Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution.
• Prepare and deliver both regular and ad hoc reports tailored to client needs.
• Manage the full contract lifecycle, including initiation, execution, and tracking and renewal.
• Monitor and update the quotes and billing information related to SCP resources usage via the Cloud Platform.
• Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS.
• Perform additional responsibilities as required to support overall business objectives.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.