Account Manager - Plastic Injection Molding / Manufacturing

The Account Manager plays a critical role in driving business growth and maintaining strong relationships with our clients. This role is responsible for identifying new business opportunities, developing strategic plans to expand our customer base, and ensuring the highest level of customer satisfaction. You will collaborate closely with our engineering and plant operations teams to deliver tailored solutions that meet our client's needs. Additionally, you will manage existing accounts, and proactively target new customers.Responsibilities Assess market trends and competitiveness issues and opportunities, adjusting strategies and initiatives where appropriateProspect for and develop new business relationships in targeted marketsPromote the company's services, addressing or predicting customer objectivesPartner with new and legacy customers to understand their business needs and objectives, identifying opportunities for growthBuild and maintain strong, long-lasting customer relationshipsEffectively communicate the value proposition through proposals and presentationsCollaborate with program managers and operations regarding customer requirements, customer expectations, and company capabilities to close new businessUp-sell and Cross-Sell additional services/value to obtain more potential sales opportunities.Track and follow up on new request for quotes internally with Program ManagersUtilize CRM to record, track and plan customer activitySuggest actions to improve sales performanceAttends industry functions, such as association events and conferences, tradeshows, and expositionsCollaborate with team members, managers and cross-functional departmentsSet quarterly / annual goals and objectives.#J-18808-Ljbffr