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Account Manager

Axiom Custom Products

Portland, OR

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Alliance/Partner Management, Billing, Budgeting, Business Development, Business Plan, Campaigns, Construction, Consumer Branding, Cross-Selling, Customer Satisfaction, Leadership, Manufacturing, Needs Assessment, Onboarding, Plan Meetings, Problem Solving Skills, Profit & Loss Forecasting, Retail, Sales, Sales Management, Team Player, Technical/Engineering Design, Time Management, Translation Services
LOCATION
Portland, OR
POSTED
21 days ago
Axiom 
At Axiom Custom Products, we don’t just build, we bring ideas to life. As a leader in fabrication serving the creative, events, retail, and construction industries, Axiom blends advanced digital manufacturing with decades of hands-on expertise to deliver results that stand apart. From early concept to final installation, our in-house capabilities allow us to execute ambitious visions with precision, creativity, and craftsmanship.

The Role
We believe that great relationships drive great results. That’s why we are searching for an Account Manager (AM) who doesn’t just manage clients but partners with them, inspires them, and helps their visions come to life. The AM is responsible for understanding client needs and effectively driving projects, working with all internal teams and leadership to be an advocate for both the client's needs and those of Axiom as a company. The AM is responsible for landing new clients, client success, client growth, and maintaining and developing relationships that are consistent with Axiom’s business plan, heritage, capabilities, and creative goals.

At Axiom, every project begins with a relationship. We are not just a team that delivers creative experiences, we are a team that allies with our clients to bring their boldest ideas to life. That is why we are on the lookout for a driven, strategic, and eagerly resourceful Account Manager who can champion both the vision and the details, and serve as a trusted guide from concept to execution.

You
In this role, you will be the connective tissue between client ambition and project reality. From day one, you will dive deep into your clients' businesses, understanding their goals, their challenges, their audiences, and what success really looks like for them. You will be their go-to contact from onboarding and project intake onwards, responding quickly and thoughtfully, navigating timelines, budgets, and creative direction with confidence and care.

But you will not be alone. At Axiom, collaboration is the heartbeat of how we work. You will partner with the Business Development Team on sales opportunities when needed. You will work side by side with our Designers, Engineering, and Production teams, crafting smart strategies and clear project scopes that align with real-world constraints and high creative expectations. In effect, you will serve as a subject matter translator between client expectations and internal production realities.

You will lead conversations around contracts and rates, nail down scope of work, and ensure everyone has exactly what they need to deliver remarkable results. You will bring your creative mind and financial savvy to the table every day seeking new clients and opportunities, finding ways to grow client accounts providing both immediate and long-term solutions, and identifying moments to cross-sell Axiom’s unique suite of services. Whether it is planning a new campaign, solving a production challenge, or debriefing after a big win, you’ll be the steady voice of clarity and momentum that keeps clients coming back for more.

And yes, you will juggle a lot. This is a fast-paced, high-stakes environment, where priorities can shift quickly and deadlines come fast, with minimal flexibility. But if you thrive on energy, problem-solving, and producing high-caliber work under pressure, you will fit right in.

You will also play a key role in shaping client satisfaction and profitability, tracking forecasts, reviewing invoices, leading account reviews with execs, and setting the tone for client onboarding and planning meetings. You will be more than a point of contact, you will be a force of progress, creativity, and connection.

Your Tools
Everything from Google Docs to InDesign, from SketchUp to Slack, from Keynote to ERP.

Your Reward
The chance to lead accounts that push boundaries and to do it all with a team that is as passionate, professional, and bold as you are.

What You'll Bring
You’ll bring a minimum of 2 years of AM experience with retail, hospitality clients or brand environments. A passion for brand experience across design, fabrication, experiential technology, event production, or retail execution. Ability to lead with clarity, empathy, and hustle. Demonstrated understanding of the fabrication process, including materials, production methods, and vendor coordination.

Measures of Success
You know you’re succeeding when 1) clients come back for more 2) your peers have nothing but great things to say about you 3) deliverables meet deadlines.

Did You Say Dogs?
The Studio and Shop (office) are dog friendly environments. Our fur kids are around daily, as are those of our friends, visitors, and clients.

Why Join Us?
We offer an excellent compensation package and an engaging, fun, and creative work environment. You’ll work predominantly from the Studio, but have a desk at the shop too.

You'll work with a talented team that is driven by creation, originality, vision, self-expression, and imagination. We shape how stories and ideas live in the real world and how people experience them. We flex our creativity to solve impossible problems. We build things from scratch that excite our team and elevate our clients.

Ready to Apply?
The salary range is $90k to $110k.
If this sounds like your kind of challenge, we’d love to hear your story. Check us out at http://www.axiomcustom.com and http://www.instagram.com/axiomcustom, then, send us your résumé and a few lines about what makes you excited to join our team. Let’s build something extraordinary together.
 

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Axiom Custom Products

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