Account Manager - POS

Description

Key Responsibilities

• Manage total end-to-end POS requirements, from initial brief through to quotes, proof approvals, quality standards to successful delivery of all items.
• Maintain day-to-day project planner working with internal and external stakeholders ensuring all sign offs and deadlines are met in accordance with critical timelines.
• Liaise daily with internal creative partners, and local and global suppliers, ensuring each product is developed to the brief.
• Prioritize customer service and effective client relationships. Identify and resolve all issues relating to customers within agreed SLA’s.
• Ensure the team produces accurate customer quotations and quality samples and artwork for proposals. Diligently follow-up on all quotations distributed to generate orders.
• Drive client sales, ensuring that profit budgets are exceeded and that all costs related to your team orders are strictly controlled.
• Prepare proposals and presentations, and present to key clients and stakeholders.
• Participate in proactive innovation to develop and maintain business relationships, improve product knowledge, and identify opportunities to increase sales.
• Develop market business plans by researching the customers and trends.
• Analyze management information, financial and sales reports to ensure achievement of objectives and budget.
• Submit all requested reports including but not limited to customer weekly reports, forecasts, profit Improvement plans and MI to the VP Client Operations in a timely fashion.
• Independently collaborate with internal teams to support on logistics, operational and financial goals
• Demonstrate creativity and share new ideas with peers.

Skills, Knowledge and Expertise

• Bachelor’s degree or higher with 5+ years of experience working for a print/promotional product, or procurement outsource agency, servicing CPG/retail client brand teams.
• Experience working with both domestic and international supply bases.
• Proven success growing and maintaining business and driving top-line revenue growth and margin enhancement.  
• Extensive experience engaging and influencing cross functionally, particularly across multiple client marketing / brand teams and internal supply chain teams.
• Proficient in Excel, Word, and PowerPoint.
• Strong project management skills. Problem-solver with the ability to identify and clearly present solutions, team player that leads by example.
• Strong organization skills, attention to detail and ability to work under pressure

Equal Opportunities