Account Manager - Promotional Products

Account Manager - Promotional Products

Location: Tallahassee, FL (in-office)

Schedule: FT, 40 hours a week, 8:30am - 5:00pm, Monday - Friday

Compensation: $20.00/hr + commission on orders + company bonuses. Uncapped commission typically $1K/month or more.

Summary of Qualifications:

• • Experience managing accounts and providing excellent customer service to decision-makers 
  • Top notch organizational, verbal and written communication skills 
  • Understanding of marketing & branding strategies  
  • 2-year associate’s degree or equivalent  
  • Ability to pass a criminal background check and drug screening 

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About this role: Target Print & Mail (TPM) is a leading commercial printer specializing in printing, signs, graphic design, promotional products and direct mail services.  

We are seeking a friendly, motivated and process-oriented new member of our customer service team, focusing on the ad specialties or promotional products market. In this role you would be responsible for sourcing and purchasing promotional products for discerning local and national clients.  This could be anything from a simple pen or mug to a custom-made barstool or trade show booth.  

You would consult with your clients on their marketing goals, learn how to promote their brand, research options and pricing among the millions of promo items available, communicate clearly with clients about their options, and oversee the purchase and delivery of their branded pieces.  

We think you'll succeed in this position if you are someone who: 

• Sees themselves as a member of their client’s team, not just an order-taker  

• Loves thinking about branding, marketing and promotional strategies 

• Is highly organized and process-oriented 

• Is extremely detail-oriented and believes in checking everything twice 

• Is a team player 

• Is looking for more than just a "job" and wants a stable career with a set schedule 

If these qualities describe you, please read on!

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More about our company: When applying for a new job, it's important to know about the workplace culture. At TPM, we pride ourselves on providing quick turnarounds of beautiful print projects that meet the highest quality standards, and are delivered with unmatched customer service. This means that we are deadline-driven, focused on quality, and we take pride in what we do. Although we take our business seriously, we also maintain a fun-loving atmosphere and a cohesive family culture. Almost half of our team members have been with TPM for 10 years or more, with many making 20+ year careers here. We work hard to maintain a positive work environment and take good care of our team. Since we opened in 1982 we have proudly been a woman-owned small business with deep roots in the Tallahassee community.   

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Essential Tasks of the Promotional Products Account Manager:

• • Translate customer visions into beautiful branded pieces  
  • Create quotes based on complex pricing structures 
  • Help your client meet their goals within often tight budgets 
  • Maintain strong relationships with existing clients 
  • Comfortable cultivating new relationships with new prospects  
  • Work under tight deadlines and occasionally stressful time constraints 
  • Have a strong attention to detail  
  • Strive for perfection in every project 
  • Work on sensitive projects and keep client projects confidential 
  • Communicate via email and phone clearly & professionally   
  • Maintain a positive, can-do attitude 

Requirements

The ideal candidate has the following:

• Two (2)+ years of experience managing accounts and providing excellent customer service to decision-makers
• Top notch verbal and written communication skills
• Understanding of marketing & branding strategies
• 2-year associate’s degree or equivalent
• Ability to pass a criminal background check and drug screening
• Ability to commute to our Tallahassee-based office Monday - Friday
• Strong drive to close deals and grow the business

Benefits

Here at TPM, we understand that highly satisfied employees are key to a thriving business. This is why we offer:

• • A workplace culture that supports collaboration, teamwork, and a family-oriented environment 
  • A competitive compensation package including generous commission opportunities  
  • Potential for monthly, quarterly or annual bonuses based on company performance 
  • 55%+ health insurance premiums covered for the employee 
  • Group dental and vision plans available 
  • 401(k) matching plans (1:1 for the first 3%, 1:2 for 4-5%) after 1 year 
  • Two weeks of annual PTO accrual that increases with tenure 
  • A break room packed with free snacks, coffee, and drinks  
  • Catered lunches monthly  
  • And... lots of cake! 

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If you think you’d be a good fit, we’d love to see you apply!

When applying, please upload your resume and a cover letter.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.