Account Manager - Redi-Mix Concrete

• Prepare accurate customer quotes based on our pricing matrix, ensuring clarity on product quality and services. You'll help clients understand our offerings!
• Place orders and monitor production and delivery to ensure timely fulfillment. Your diligence will ensure clients receive what they need!
• Build and maintain strong relationships with key accounts to enhance satisfaction and increase activity across sectors. Your relationship-building skills are crucial for our success!
• Collaborate with management to plan objectives, coordinate operations, and establish procedures to achieve goals. Your strategic input will shape our future!
• Execute a strategic plan to maintain regular contact with customers, ensuring ongoing satisfaction and loyalty. Your dedication will keep clients returning!
• Troubleshoot customer complaints regarding billing, quality, and service. Your problem-solving skills will ensure client satisfaction!
• Provide efficient resolutions to ensure customer satisfaction. Your commitment to excellence will leave a lasting impression!
• Assist Billing and Credit departments in resolving account issues. Your teamwork will keep operations running smoothly!
• Participate in networking events to promote our products and services. Your networking skills will open doors for us!
• Assist customers and Quality Control in expediting mix design submittals. Your attention to detail will ensure we meet our clients' needs!
• Perform project research and review specifications for quality control verification prior to bidding. Your thoroughness will help us win bids!
• Monitor contractor performance in credit, pricing, delivery, and purchasing. Assist accounting with billing and collections. Your insights will drive our success!

What You Need to be Successful:

• Bachelor's degree required or equivalent combination of education and experience.
• Three (3) to five (5) years' construction industry experience, preferably in the target market.
• Concrete industry experience preferred. 
• Excellent people skills and customer-focused philosophy.
• Must be able to communicate effectively with people at all operations levels.
• Must have experience in budget and goal preparation, contract negotiation and program development.
• Computer proficiency to include Word, Excel, and Power Point.
• Have good mathematics skills including use of feet, inches, and fractions.
• Valid driver's license in state of residence.