Location: Rockville MD
We are seeking a dynamic and growth-oriented Account Manager / Program Manager to manage and expand existing client relationships. This role involves working closely with established accounts, understanding their evolving technical needs, and identifying opportunities to grow the business.
The ideal candidate should have strong communication skills, solid knowledge of the IT staffing industry, and consultative sales experience to drive growth within existing accounts.
Serve as the primary point of contact for Client, ensuring high levels of satisfaction, trust, and service delivery.
Act as a liaison between Client and internal teams, providing regular metrics, budget updates, and staffing updates.
Identify new projects, untapped departments, and additional hiring needs within existing accounts.
Partner closely with internal recruiting teams to communicate client requirements and ensure a strong pipeline of qualified IT candidates.
Build and maintain strong relationships with hiring managers, PMOs, and executive stakeholders through regular check-ins and performance reviews.
Present effectively to technical leaders and executive management.
Proactively resolve delivery challenges and manage client expectations.
Utilize Microsoft Office with advanced proficiency for reporting and communication.
4+ years of experience in Account Management or IT Sales
Strong knowledge of the IT staffing industry and key job titles
Ability to communicate effectively with clients and employees
Excellent written, verbal, and listening skills
Bachelor's or Master's degree in Business Administration or a related field.
About Cyquent
Cyquent is a CMMI & ISO Certified Technology Enabler providing end-to-end IT solutions and services to organizations in both the public and private sectors since 2001. We are known for delivering high-quality, scalable solutions across complex enterprise environments.
Why Join Cyquent?
This is an opportunity to work alongside a high-performing technology team supporting a wide range of enterprise and public sector clients. You'll gain hands-on experience working on impactful projects in a collaborative and fast-paced environment.
We offer: