Business Development, Communication Skills, Cross-Selling, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Follow Through, Food Services, Food and Beverage Industry, Hospitality and Tourism, Inside Sales, Marketing, Marketing Software, Microsoft Office, Multitasking, Negotiation Skills, Pricing, Printing, Profit & Loss Management, Record Keeping, Restaurant, Revenue Growth, Sales, Sales Closing Skills, Sales Cycle, Sales Forecasting, Sales Management, Sales Pipeline, Sales Prospecting, Up-Selling, Waterproofing
CBS Marketing Solutions, Inc. (PermaCard, MenuWorks & Waterproof Guides & Manuals), a specialty print manufacturer, headquartered in the Greenville, SC area is seeking an Account Manager to manage existing business while also opening new accounts for our MenuWorks division. This is a fast-paced, relationship-focused inside sales role requiring exceptional organization, communication, and follow-through. Daily interaction with customers via phone and email is a key part of the position.
If you're looking for a fast-paced, creative, and growth-focused environment, our team could be the perfect fit for you! We are committed to individual and company success by encouraging one another to be our best.
Account Management & Customer Growth
- Serve as the primary point of contact for an established portfolio of client accounts.
- Build and maintain strong, long-term client relationships through proactive communication and regular follow-up.
- Identify opportunities to increase sales through upselling, cross-selling, and repeat business.
- Ensure clients receive exceptional service from initial inquiry through order completion.
- Resolve client concerns promptly while collaborating with internal teams to deliver outstanding results.
Sales & Quote Management
- Prepare accurate quotes and proposals based on client requirements.
- Follow up consistently on open quotes and sales opportunities to move projects through the sales cycle.
- Negotiate pricing and close business while maintaining profitability goals.
- Maintain accurate client records, sales activities, and forecasting within the CRM system.
New Business Development
- Prospect and develop new client relationships within the restaurant and hospitality industries.
- Generate new opportunities through outbound outreach, referrals, and networking.
- Conduct discovery calls and present customized solutions that meet prospective client needs.
- Build a healthy pipeline of new business while balancing the needs of existing accounts.
Qualifications
- 3–5+ years of experience in account management, inside sales, business development, or a related customer-facing sales role, preferably in printing, marketing services, or the food service industry.
- Proven ability to build lasting client relationships while meeting or exceeding sales goals.
- Experience preparing quotes, managing multiple opportunities, and closing sales.
- Excellent communication, organization, negotiation, and customer service skills.
- Strong follow-up habits with the ability to manage multiple priorities in a fast-paced environment.
- Self-motivated, detail-oriented, and comfortable working independently while collaborating with a team.
- Proficiency with CRM systems and Microsoft Office applications.
Compensation includes competitive base salary, opportunity for 3 bonuses per year, comprehensive benefits plan, paid time off and a company-matched retirement plan.
Benefits:
- Simple IRA w/ 3% matching
- Dental insurance
- Health insurance
- Vision insurance
- Health savings account
- Life insurance
- Paid time off
About CBS Marketing Solutions:
Locally owned specialty print manufacturer that employs 32 full-time professionals including several award-winning designers and has been in business for 52 years. Customers are located throughout the US and Canada. Conveniently located near Pelham Road and I-85.