Account Manager

Kaddas Enterprises is a global leader in wildlife and asset protection solutions, helping utilities reduce wildlife-caused power outages and improve system reliability. Our innovative products support substation, distribution, and transmission infrastructure around the world with proven, high-performance solutions.We are seeking a motivated, customer-focused Account Manager to join our growing team. In this role, you will build strong customer relationships, support key sales initiatives, and serve as a trusted partner to both clients and internal teams. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys combining relationship management with strategic sales support.KEY RESPONSIBILITIES:

• Serve as the primary point of contact for customers and build strong, long-term relationships.
• Support customers through phone and email.
• Partner with Regional Sales Managers to onboard new clients, support quotes and samples, and grow existing accounts.
• Ensure timely delivery of products and solutions aligned with customer needs and business objectives.
• Build trusted relationships with key stakeholders and clearly communicate progress on customer initiatives.
• Monitor account activity and key metrics to support customer success and sales performance.
• Coordinate with internal teams, including engineering, operations, and accounting, to resolve issues and support customers effectively.
• Deliver exceptional day-to-day service while contributing to a positive, solutions-oriented team environment.

QUALIFICATIONS & SKILLS:

• Experience in account management, customer service, sales support, or a related role.
• Strong communication, presentation, listening, and relationship-building skills.
• Ability to deliver customer-focused solutions and build credibility with stakeholders at all levels.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office.
• Self-motivated, detail-oriented, and comfortable working in a fast-paced, results-driven environment.
• Strong teamwork, time management, critical thinking, and problem-solving skills.

Powered by JazzHR