Account Manager

Account Manager

Location: Sarasota, Florida
Company: Revup Sales, LLC
Work Arrangement: Onsite (with potential for hybrid work in the future)

Company Overview

Revup Sales, LLC is a customer-focused sales organization headquartered in Sarasota, Florida. We help businesses grow through purposeful engagement, operational alignment, and supply chain solutions. Our team partners closely with customers to understand their evolving needs, strengthen long-term relationships, and deliver measurable value. We foster a collaborative, accountable, and growth-oriented culture where employees are encouraged to develop professionally and make a meaningful impact.

Position Summary

The Account Manager plays a critical role in driving customer growth and retention by serving as the primary steward of assigned customer accounts. This position is based onsite at our Sarasota office and requires close collaboration with Sales and Operations teams. As the role evolves, there may be an opportunity for a hybrid work arrangement in the future.

The Account Manager is responsible for building strong customer relationships, understanding supply chain needs, and identifying opportunities to increase Revup Sales’ share of each customer’s business while ensuring consistent value delivery.

Key Responsibilities

• Serve as the primary point of contact for assigned customer accounts, maintaining strong and professional relationships
• Understand customer supply chain needs and maintain accurate account relevancy and profile documentation
• Use account insights and supply chain knowledge to support proactive customer education opportunities
• Maximize account return on investment by managing Quote-to-Order Ratio, Quote Status, and Market/Account Tagging
• Solicit customer feedback to evaluate performance against vendor performance metrics
• Use customer feedback to assess Revup Sales’ level of investment and identify areas for improvement
• Collaborate with the Operations Manager to gather and review feedback related to RMAs and incident occurrences
• Support the launch of new products through proactive education and customer engagement
• Collaborate with the Sales Manager on sales initiatives and account growth strategies
• Maintain accurate records and documentation to support reporting and decision-making

Skills Required

• Strong customer relationship and account management skills
• Clear and professional written and verbal communication
• Sales planning and account growth capabilities
• Ability to analyze and act on account performance metrics
• Problem-solving and continuous improvement mindset
• Strong organizational and time management skills
• Ability to collaborate effectively across teams

Knowledge Required

• Account management and customer retention principles
• Supply chain fundamentals and customer purchasing behaviors
• Sales performance metrics and account ROI concepts
• Customer feedback evaluation and vendor performance standards
• CRM systems and account documentation practices

Ability to Implement Skills and Knowledge

• Apply customer insights to develop meaningful account strategies
• Translate data and feedback into actionable improvements
• Balance relationship management with sales growth objectives
• Collaborate with Sales and Operations to resolve issues efficiently
• Support structured sales initiatives while managing daily account responsibilities
• Adapt communication and approach based on customer needs

Benefits of Working at Revup Sales, LLC

• Competitive pay based on competency
• 100% employer-paid health insurance and HSA for employees
• Flexible paid time off and holidays
• 401(k) with employer matching
• Discretionary bonuses

Encouragement to Apply

We are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.