Account Manager

Charlie's Produce

Seattle, WA

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JOB DETAILS

JOB TYPE

Full-time, Employee

SKILLS

Alliance/Partner Management, Business Development, Communication Skills, Competitive Analysis/Strategy, Consumer Packaged Goods, Corporate Compliance, Customer Relations, Customer Relationship Management (CRM), Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, Exceeded Sales Goal, Food Safety, Food Services, Food and Beverage Industry, Forecasting, Homeland Security, Insurance, Interpersonal Skills, Maintain Compliance, Needs Assessment, Operational Support, Order/Customer Fulfillment, Performance Management, Pricing, Problem Solving Skills, Product Development, Product Pricing, Product Profitability, Product Programs, Product Support, Relationship Management, Retail, Retail Management, Retirement Plan, Revenue Growth, Sales, Sales Management, Sales Support, Social Security Administration, Strategic Planning, Telephone Skills

LOCATION

Seattle, WA

POSTED

30+ days ago

Company Description
Who We Are

The Account Manager is responsible for driving sales growth and managing customer relationships for Nature's World and Healeo Juice, two premium brands within the Charlie's Produce portfolio. This role focuses on expanding market presence, developing new business opportunities, and maintaining strong partnerships with retail and food service customers across the assigned territory.

The Account Manager will work closely with customers to understand their needs, develop profitable product programs, and ensure exceptional service and execution. Success in this position requires strong relationship management skills, a proactive sales mindset, and a passion for consumer packaged goods.

This position collaborates closely with internal teams including buyers, operations, and sales support to ensure product availability, competitive pricing strategies, and consistent delivery of high-quality products.

Job Description
Essential Duties and Responsibilities:

Manage and grow sales within assigned accounts to meet or exceed revenue targets.
Identify and develop new business opportunities within retail and food service channels.
Build and present product programs and seasonal offerings to customers.
Develop pricing strategies and order guides aligned with market conditions and company objectives.
Participate in special projects deemed necessary to the operation and well being of the company.
Attend all sales meetings and appointments.
Maintain strong, professional relationships with customers, retailers, vendors, and internal teams.
Serve as the primary point of contact for customer needs, inquiries, and issue resolution.
Provide exceptional service to ensure long-term customer satisfaction and retention.
Stay informed on dried fruit, nuts, seeds, and beverage market trends.
Provide insights and recommendations to customers regarding pricing, availability, and promotions.
Work closely with buyers, operations teams, and sales support staff to ensure smooth order fulfillment.
Communicate customer preferences, forecasts, and special requirements internally.
Make sure all orders are submitted before scheduled cut-off times.
Responsible for processing and turning in credit memos, responsibility forms and other job-related paperwork within the set timelines.
Maintain compliance with company quality and food safety standards.
Merchandiseand build in store displays.
Travel throughout designated territory to support customer relationships and business development.
Other duties as assigned.

Qualifications
Desired Minimum Qualifications:

Valid driver's license with a clean driving record.
Valid vehicle insurance.
Minimum 2 years of experience in retail account management, CPG sales, or similar sales role.
Strong interpersonal and relationship-building skills.
Excellent customer service and phone communication skills.
Strong attention to detail with the ability to manage paperwork and pricing accurately.
Ability to work independently while collaborating effectively with internal teams.

Preferred Qualifications

Experience selling into grocery or retail produce departments.
Knowledge of bulk foods and beverage category.
Track record of growing sales within existing customer accounts
Resourceful, creative, and solutions-oriented problem solver.
Self-starter with the ability to take initiative and manage priorities independently.

Additional Information
Compensation

Base salary: $85 - 95K, dependent on experience.
10% performance bonus.

Additional Benefits

90-day performance-based raise
Yearly review with possibility of increase based on performance and tenure We recognize and reward hard work and commitment.
Supplemental retirement plan through our Employee Stock Ownership Plan (ESOP)
Employee assistance program (EAP)
Vacation
Paid holidays
Pre-tax commuter benefits (mileage program)
Employer-covered College Program
Paid Sick Leave
401(k) available
Health and wellness benefits including medical, dental, and vision

This is a safety-sensitive position.

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit:Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

Recruiters - DO NOT CONTACT!

This employer participates in E-Verify and will provide the Social Security Administration and if necessary the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.
Charlie's Produce is an Equal Opportunity Employer.

About the Company

Charlie's Produce

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