Communication Skills, Customer Relations, Customer Relationship Management (CRM), Customer Support/Service, Farm Management, Field Sales, Inside Sales, Marketing, Operations, Presentation/Verbal Skills, Problem Solving Skills, Retail Sales, Sales, Sales Management, Telemarketing, Training/Teaching, Writing Skills
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Bonus based on performance
ROLE DESCRIPTION:
As an Account Manager with the Krystal Brown State Farm Agency, you play a crucial role in our daily operations and in driving our customers’ success. This is a dynamic sales plus service role, ideal for a self-starter who loves helping people and is passionate about finding solutions.
You will grow our agency by building meaningful client relationships and serving as a proactive liaison between customer needs and agency departments. Your eagerness to assist and solution-based approach will allow you to improve the lives of our customers by marketing relevant products and services that truly meet their needs.
If you are an attentive, sociable, and sales-driven professional who thrives on making a positive impact, we are excited to welcome you to our team. Grow your career while making a difference in your community!
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health benefits
- Growth potential/opportunities for advancement within my agency
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Krystal Brown - State Farm Agent