Customer Relations, Customer Satisfaction, Customer Support/Service, Exceeded Sales Goal, Farm Management, Health Insurance, Insurance, Leadership, Life Insurance, Onboarding, Problem Solving Skills, Resolve Customer Issues, Sales, Sales Management, Sales Strategy
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
ROLE DESCRIPTION:
Join Our Team as an Account Manager – Frankfort Office
At our Frankfort location, you are more than just a team member — you are the driving force behind our agency’s success and our customers’ peace of mind. Your ability to foster meaningful relationships and serve as a trusted liaison between customers and our agency departments directly impacts the growth and reputation of our business.
We are a proven high-volume agency with multiple locations, and we’re looking for an attentive, personable, and sales-driven professional who thrives in a dynamic environment and is passionate about making a difference in the community.
RESPONSIBILITIES:
- Develop and nurture strong customer relationships to maximize retention and drive growth.
- Conduct thorough policy reviews and provide expert recommendations tailored to customer needs.
- Manage and resolve complex customer issues with professionalism and efficiency.
- Leverage your in-depth knowledge of insurance products to confidently recommend, explain, and sell policies to both cold and warm leads.
- Ability to work across product lines and assist customers with their life, health, and financial needs.
- Collaborate with agency departments to ensure seamless service and customer satisfaction.
QUALIFICATIONS – MUST HAVES:
- Current Property & Casualty, Life, and Health insurance licenses.
- Current or recent experience with a State Farm agency.
- Strong management and leadership skills with the ability to motivate and develop a team.
- Proven track record of consistently meeting or exceeding production goals.
- Comprehensive understanding of and strict adherence to compliance guidelines.
- Demonstrated ability to drive agency growth through strategic sales and customer engagement.
- A relentless desire to achieve and excel in a competitive sales environment.
WHAT WE OFFER:
- Up to $1,000 onboarding bonus to welcome you to the team.
- Competitive 401(k) retirement plan to help you plan for the future.
- Generous paid time off so you can recharge and maintain work-life balance.
- Clear opportunity for advancement within our multiple-location agency.
- Exceptional earning potential in a high-volume, growth-oriented environment.
Why Join Us in Frankfort?
Grow your career while making a positive impact in your community. At Steve Woodrum State Farm, your contributions matter. We offer a supportive environment and encourage development and opportunity growth.
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Steve Woodrum - State Farm Agent